Product Structure (80 Points)
Wherever we could not obtain any information for the identified variables, either through their website or through the customer care numbers of the insurance company, we have not allotted any points for the same.
Based on the product structure, we identified 16 significant variables for policy seekers and allotted weightages as per their priority, based on the feedback of consumers.
Consumer Feedback (20 Points)
We have allotted a maximum of 20 points for customer feedback. If one chooses the health policy carefully at the time of buying it, she can safely assume that the health cover is indeed available to her and that except for renewal of the policy on its expiry, there is absolutely no aftersales service required unless a claim is filed. Going by this yardstick, we have thought it expedient to assess customer service accordingly.
Things to Remember
The terms and conditions change every year. Take a health policy for a longer tenure to save