CON­SUMER COM­PLAINT

Consumer Voice - - Readers’ Page -

I had bought the Tata Manza petrol ver­sion. It was a demo car with 2,000 km on it. The dealer did not in­form me about the war­ranty; they told me that it had the same war­ranty. Now ev­ery­one is giv­ing me dif­fer­ent ver­sions. Seems like no one has a clear idea about the war­ranty on a demo car. I need guid­ance on what the war­ranty is and what is cov­ered. When I see my in­voice and reg­is­tra­tion cer­tifi­cate it is not men­tioned that it is a used car. Ashish S Verma Gen­eral guide­line need to be is­sued to the au­to­mo­bile in­dus­try for ap­pli­ca­bil­ity of war­ranty con­di­tions in re­spect of demo and pre-owned cars so that con­sumers are not mis­in­formed by the com­pa­nies.

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