Is the RTI Ap­pli­cant a Con­sumer?

Not Re­ally

Consumer Voice - - Contents -

Ever since its in­cep­tion in 2005, Right to In­for­ma­tion (RTI) has played a sig­nif­i­cant role in em­pow­er­ing com­mon­ers. It has been in­stru­men­tal in un­earthing se­ri­ous scams and mak­ing news through mind-bog­gling rev­e­la­tions. It has em­pow­ered the cit­i­zenry – en­abling them to get an­swers to all their queries from pub­lic of­fices – as well as com­pelled the sys­tem to be that much more trans­par­ent. So far, so very good. Is there another side to the story, though? The fact that this ar­ti­cle is be­ing writ­ten means that there are ques­tions to be re­solved yet, and vague­ness and dis­rup­tion need­ing to be sorted out. Let’s pro­ceed and take stock of some RTI truths.

Con­sumer Awak­en­ing, For­mer Mem­ber, CDRF-Delhi

from the gov­ern­ment. How­ever, does ev­ery in­di­vid­ual get the de­sired re­vert on their RTI ap­pli­ca­tion? If not, is there any other way to seek the de­sired in­for­ma­tion and also a way to com­plain against dil­ly­dal­ly­ing of­fi­cers? Can de­nial of in­for­ma­tion sought through RTI be cited as ‘de­fi­ciency in ser­vices’ and can the seeker of in­for­ma­tion be con­sid­ered as a con­sumer un­der Con­sumer Pro­tec­tion Act?

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