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The first ac­tion be­fore ap­proach­ing any con­sumer fo­rum is to give no­tice by reg­is­tered post about the de­fect and the com­pen­sa­tion de­manded from the com­pany. If no re­sponse is re­ceived, you can ap­proach the con­sumer fo­rum within proper ju­ris­dic­tion to reg­is­ter your com­plaint with all doc­u­men­tary proofs.

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