Ver­dict Back­ground

Consumer Voice - - Legal Matters -

The case started about a year ago when the com­plainant had gone to a cin­ema hall and was stopped by their staff from car­ry­ing drink­ing wa­ter in­side. As stated by the com­plainant, nei­ther the ticket con­tained any pro­hi­bi­tion on car­ry­ing wa­ter in­side the cin­ema hall, nor was there any sign around the hall stat­ing that wa­ter was not al­lowed. When forced to give away their wa­ter, the com­plainant reached the district fo­rum al­leg­ing de­fi­ciency in ser­vices and adop­tion of un­fair trade prac­tice on the part of the cin­ema hall own­ers, and sought com­pen­sa­tion.

The cin­ema hall own­ers replied with the plea that car­ry­ing wa­ter in­side the hall was re­stricted for se­cu­rity rea­sons since it was not pos­si­ble for the man­age­ment to ver­ify or check whether any re­stricted liq­uid had been mixed

In com­mon par­lance, bev­er­ages com­prise juices, soft drinks, and car­bon­ated drinks that have some form of wa­ter in them, but plain wa­ter is of­ten not clas­si­fied as a bev­er­age. Hence, the Com­mis­sion main­tained that wa­ter was not a bev­er­age and so the com­mu­ni­ca­tion on the ticket did not jus­tify the pe­ti­tioner’s claim.

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