Prac­ti­cal les­sons to learn from Sushila Devi’s case

Consumer Voice - - House On Fire? -

1. While you must check the cylin­der for its weight, spend an ex­tra minute in check­ing the gas cylin­der for

any leak­age. Do that in the pres­ence of the sup­plier’s rep­re­sen­ta­tive. 2. Cylin­ders also have an ex­piry date. It is marked un­der the ring on the top of the cylin­der, and you must

check that. Cylin­der used af­ter the ex­piry date are prone to leak­age. 3. You could be an ex­pert in in­stalling the cylin­der with the stove, but it will be a good idea to let the sup­plier do it for you. In case an ac­ci­dent hap­pens dur­ing the process, their in­sur­ance com­pany will be li­able to com­pen­sate. If you can­not prove your claim be­fore the com­mis­sions or courts, you could be wast­ing your time. Be sure of enough ev­i­dence and wit­nesses be­fore chal­leng­ing the lower com­mis­sion’s ver­dict. Get right ad­vice and seek sup­port from or­gan­i­sa­tions that work to­wards con­sumer pro­tec­tion. 5. Apart from ev­ery­thing else, you must keep check­ing for smell of gas in the house, leak­ing gas pipes and burn­ers, and must turn off the knob above the cylin­der as a safety pre­cau­tion. None of you wish to see fire at home; jus­tice in courts, etc., is sec­ondary. 4.

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