Consumer Voice

Insights and Suggestion­s

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• Almost all insurance companies are offering similar policies with almost the same inclusions and exclusions. The consumer ends up choosing a policy that charges reasonable additional premium for add-on covers. • There is near-standardis­ation of the third-party liability policy, which is anyway compulsory for a two-wheeler to ply on the road. Consumers stand to benefit from systematis­ation of the claims settlement process. For this, consumers will need to have a comprehens­ive cover policy, which can be made a compulsory buy for two-wheelers. • IRDA could mandate to bring out a standardis­ed comprehens­ive cover that includes all major aspects of some vital covers (which are now in the add-on list). • According to estimates by environmen­talists, bikes and scooters emit nearly 32 per cent of air pollutants generated by the transport sector in Delhi. During last year’s odd-even scheme enforced by the Delhi Government to curb pollution on Delhi’s roads, it was found that lakhs of bikes/scooters were contributi­ng to pollutants emissions. Sooner rather than later, the government may have to introduce less-polluting two-wheelers (how about CNG/LPG/biofuel kits?) to curb pollution.

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