Consumer Voice

FOR GENERAL QUALITIES

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Marking/Labelling

The bottle of packaged drinking water should be legibly marked with these details: a) name of the product; b) name and address of processor; c) brand name, if any; d) batch or code number; e) date of processing/packaging; f) treatment of disinfecti­on, if any; g) ‘best before’ date; and h) mandatory ISI mark , MRP, net quantity and customer care details. The green dot (indicating vegetarian status) is not a mandatory requiremen­t for packaged drinking water.

• All brands except Pure Drop were found to meet the marking/labelling requiremen­ts and hence were given full scores. Date of packaging was not marked in Pure Drop.

• All brands carried the ISI mark, which is a mandatory requiremen­t.

Packing

The packaging material should be of food-grade and the cap of the bottle must not have any colour migration on the product.

• All the brands were packaged in reusable, sealed 20-litre colourless jars.

Manufactur­ers’ Comments

As a matter of policy, before publicatio­n, the test results of the brands are shared with their respective manufactur­ers/marketers inviting their views/ comments. We reproduce here the comments of manufactur­ers as well as our reply:

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