To cry not OR to cry?

Cosmopolitan (India) - - BEAUTY -

Save the tears (if pos­si­ble)—cry­ing can cause a scene and typ­i­cally makes the other per­son su­per de­fen­sive, notes Hazan. If you feel a melt­down com­ing on, our ex­perts rec­om­mend tak­ing the man­ager to a pri­vate area to re­solve the is­sue... and to be di­rect about a re­fund (if you want one). E-mail can also be ef­fec­tive. “When I get com­plaints, I al­ways take care of it,” says Choi. And if all else fails, there’s al­ways Face­book (or Twit­ter)!

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