VDI adop­tion to grow man­i­fold

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KAUSHAL VELURI Di­rec­tor, Chan­nels & Al­liances, In­dia sub­con­ti­nent Citrix

The year 2013 was a good year for desk­top vir­tu­al­iza­tion, cloud, big data and en­ter­prise mo­bil­ity as the tech­nolo­gies were widely ac­cepted in In­dia. Desk­top vir­tu­al­iza­tion moved from be­ing a niche tech­nol­ogy eval­u­ated by in­no­va­tive or­ga­ni­za­tions to main­stream adopted by cus­tomers across ver­ti­cals.

In the sec­ond half of the year, the mo­bil­ity space un­der­went a sig­nif­i­cant change with cus­tomers un­der­stand­ing that im­ple­ment­ing a true mo­bil­ity so­lu­tion for em­ploy­ees was more than just pure de­vice man­age­ment and had to en­com­pass ap­pli­ca­tions and data man­age­ment. En­ter­prise mo­bil­ity be­came the new par­a­digm to help their em­ploy­ees ex­pe­ri­ence a true mo­bile work­style.

To­ward the end of the year, desk­top vir­tu­al­iza­tion and en­ter­prise mo­bil­ity started over­lap­ping in the cus­tomer in­fra­struc­ture space, help­ing users to ex­pe­ri­ence BYOD.

Uni­ver­sal use

The growth of in­no­va­tion in the con­sumer space of smart­phones, tablets and PCs will drive the work­force to push their or­ga­ni­za­tions to­ward en­abling them to work from any­where, any­time, and on any de­vice.

BYOD and en­ter­prise mo­bil­ity

To­day, on an aver­age, an em­ployee uses at least three dif­fer­ent de­vices in his daily life—a lap­top, a tablet and a smart­phone. Em­ploy­ees will in­creas­ingly de­mand from their or­ga­ni­za­tions the abil­ity to work across all these de­vices. The IT will have to find a bal­ance be­tween en­abling the em­ploy­ees to use these de­vices and meet the or­ga­ni­za­tion’s se­cu­rity and com­pli­ance re­quire­ments.

BYOD will be­come a more sta­ble and widely ac­cepted pol­icy across or­ga­ni­za­tions as ma­tur­ing en­ter­prise mo­bil­ity tech­nol­ogy helps these or­ga­ni­za­tions to deliver se­cure ap­pli­ca­tions and data to their em­ploy­ees’ de­vices. Or­ga­ni­za­tions will need to build a com­pre­hen­sive en­ter­prise mo­bil­ity plat­form that goes be­yond pure mo­bile de­vice man­age­ment and en­com­passes mo­bile ap­pli­ca­tion man­age­ment and mo­bile data man­age­ment as well.

Mi­gra­tion from Win­dows XP

The im­mi­nent ex­pi­ra­tion of sup­port for Win­dows XP by Mi­crosoft and the need for all or­ga­ni­za­tions to mi­grate to Win­dows 7 will see an up­surge in cus­tomers eval­u­at­ing al­ter­nate means to man­age their op­er­at­ing sys­tem up­grades and desk­tops across var­ied ge­ogra­phies and lo­ca­tions. We have seen sev­eral cus­tomers adopt desk­top vir­tu­al­iza­tion as the tech­nol­ogy to deal with the

The im­mi­nent ex­pi­ra­tion of Win­dows XP sup­port and the need for all or­ga­ni­za­tions to mi­grate to Win­dows 7 will see an up­surge in cus­tomers eval­u­at­ing and adopt­ing desk­top vir­tu­al­iza­tion

ex­pi­ra­tion of Win­dows XP sup­port.

Cus­tomers have be­gun to adopt desk­top vir­tu­al­iza­tion for op­ti­miz­ing seat uti­liza­tion in ITeS en­ti­ties, branch of­fice au­to­ma­tion in banks, sales­force au­to­ma­tion in in­sur­ance and de­sign se­cu­rity in man­u­fac­tur­ing. We def­i­nitely see desk­top vir­tu­al­iza­tion be­com­ing one of the key ways to tackle the Win­dows XP mi­gra­tion is­sue. In a tough eco­nomic en­vi­ron­ment, as or­ga­ni­za­tions go back to man­ag­ing their core in­fra­struc­ture, we fore­see cus­tomers ac­tively eval­u­at­ing Desk­top-as-a-Ser­vice (DaaS) and out­sourc­ing their desk­top man­age­ment to out­side firms based on pre-de­fined SLAs. The ma­tu­rity of desk­top vir­tu­al­iza­tion as a tech­nol­ogy and its in­creas­ing adop­tion has also given con­fi­dence to other cus­tomers that their desk­tops can be man­aged ef­fec­tively and ef­fi­ciently by part­ners from a re­mote lo­ca­tion and based on SLAs.

For the part­ner

To­day, cus­tomers are just not in­ter­ested in un­der­stand­ing the ben­e­fits of tech­nol­ogy—they are more con­cerned about how it can help them to achieve their goals faster and more ef­fi­ciently. This cre­ates tremen­dous scope for part­ners to trans­form them­selves from be­ing mere prod­uct re­sellers to be­ing com­plete so­lu­tion providers.

Part­ners who com­bine emerg­ing tech­nolo­gies such as en­ter­prise mo­bil­ity, es­tab­lished tech­nolo­gies like desk­top vir­tu­al­iza­tion, and the abil­ity and con­fi­dence to man­age the cus­tomers’ desk­tops re­motely on an SLA ba­sis with DaaS can look for­ward to a suc­cess­ful 2014.

KAUSHAL VELURI DI­REC­TOR, CHAN­NELS & AL­LIANCES, IN­DIA SUB­CON­TI­NENT, CITRIX

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