CRN - - COVER STORY - — Srikanth RP

As the mu­nic­i­pal cor­po­ra­tion of Raipur, the govern­ment or­ga­ni­za­tion had the re­spon­si­bil­ity of man­ag­ing the city trans­port buses. With more than hun­dred buses un­der oper­a­tion, the cor­po­ra­tion used to face a tough task. It was also dif­fi­cult for the or­ga­ni­za­tion to mon­i­tor the de­par­ture and ar­rival of buses to im­prove cus­tomer sat­is­fac­tion.

For some routes, the con­duc­tors of some buses used to un­der-re­port the num­ber of tick­ets sold, while at times the buses de­vi­ated off the nor­mal route. All these is­sues not only caused loss in rev­enue for the cor­po­ra­tion but also im­pacted the or­ga­ni­za­tion’s in­tent to im­prove the ef­fi­ciency of its fleet of buses.

“Be­sides mon­i­tor­ing the de­par­ture and ar­rival time of buses to im­prove cus­tomer sat­is­fac­tion, we also wanted to mon­i­tor the travel route of each bus in ad­di­tion to the head­count in the bus to cross-check rev­enue collection,” states Sunil Cha­tra, MD, Raipur City Trans­port Cor­po­ra­tion.

To ad­dress these is­sues the cor­po­ra­tion part­nered with In­tellinet Data­sys which de­vised a mo­bile-based so­lu­tion in­te­grated with Google Maps. In­tellinet Data­sys, which rep­re­sents an or­ga­ni­za­tion called Be­taar3 in In­dia, pro­posed an end-toend mo­bile-based so­lu­tion with track­ing de­vices in­te­grated with cam­eras and GPS ca­pa­bil­ity in­stalled in buses. Be­taar3 is a USbased wire­less pro­duc­tiv­ity so­lu­tions provider fo­cused on lo­ca­tion-based ser­vices.

Af­ter im­ple­men­ta­tion of the de­vices in the buses the mu­nic­i­pal cor­po­ra­tion now has the real-time ca­pa­bil­ity to mon­i­tor the num­ber of seats oc­cu­pied, the routes of the buses, as well as check the speed at which the driver is driv­ing the bus. “To­day we can see the real-time move­ment of buses and pas­sen­ger pic­tures from mov­ing buses. This fea­ture pre­vents the mis­use of buses. We find this to be ex­tremely ben­e­fi­cial in pre­vent­ing any il­le­gal or unau­tho­rized ac­tiv­ity in the buses,” says Cha­tra.

As the de­vice has GPS ca­pa­bil­ity, and is in­te­grated with Google Maps, the cor­po­ra­tion can see in real-time all the buses in tran­sit mapped out clearly on maps. “Be­cause the cor­po­ra­tion has en­abled geo-fenc­ing, route di­ver­sion and un­sched­uled stop­pages are now a thing of the past as the buses can be tracked,” states Sharat Ai­rani, CTO, In­tellinet Data­sys.

As a re­sult of the real-time track­ing, the cor­po­ra­tion has not only im­proved its rev­enue collection but has also cut down on the man­ual check­ing of tick­ets by a sig­nif­i­cant per­cent­age.

Hav­ing set the foun­da­tion for the ef­fi­cient run­ning of its buses the cor­po­ra­tion is now set­ting up a con­trol room where it will mon­i­tor the move­ment of each bus.

Af­ter im­ple­men­ta­tion of the de­vices in the buses, the mu­nic­i­pal cor­po­ra­tion has the real-time ca­pa­bil­ity to mon­i­tor the num­ber of seats oc­cu­pied, the routes of the buses, and speed at which the driver is driv­ing


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