The Evo­lu­tion of Cre­at­ing Cus­tomer Ad­vo­cates for Bet­ter Busi­ness

While tech­nol­ogy is driv­ing the trans­for­ma­tion of the con­tact cen­ter, the amend­ment of the con­tact cen­ter man­ager’s role is be­ing driven by an even more pow­er­ful force – meet­ing cus­tomer’s needs.

Dataquest - - INDUSTRY -

24 www.dqin­dia.com

Newspapers in English

Newspapers from India

© PressReader. All rights reserved.