The company terms FY17 as a rewarding year for Infosys financially but the year was riddled with boardroom skirmishes and voices of dissent from founders and specifically Narayana Murthy raising questions on corporate governance. While much of that has already been discussed in the media, let’s focus on other things. During FY17, the company adopted a strategy of elevating Infosys with automation, innovation and education. Infosys looked at leveraging the power of AI, automation and the like to the existing service lines. During the last fiscal, Infosys grew multiple new services in the areas of cloud applications and infrastructure, mainframe modernization to cloud, cyber security, developing new digital end-user experiences, advanced analytics and data science, engineering services, IOT and much more.
These services represent a rapidly growing portion of its incremental revenue each year, demonstrating its continued relevance to the transformation of its clients’ businesses. The company is also offering new dimensions in the areas of platforms, landscape renewal, and design services. An overall transformation is taking place through measures such as innovation, greater agility, and responsiveness, as well as making the company an exciting place to work.
Infosys focused on enhancing and strengthening its client relationships by aiming at winning large transformation projects. Investments in innovation and in renewing capabilities are helping the company elevate client relationships.
In fiscal 2017, Infosys made six new investments in startup companies working in AI, autonomous unmanned vehicles, data insights, cloud, and more — the company says that all the areas are relevant to its clients.
Meanwhile, on AI, automation and emerging technologies, Infosys says that its aim is to keep its engineers at the forefront of technological knowledge and skill. It has developed completely new content and methods to help its people gain broad as well as specialized fluency in these technologies. The training program of its first-generation AI platform was designed to accelerate its usage internally across the organization and to build solutions within each industry vertical. Nearly 1,150 employees have been trained in the course, with several thousand more to be trained next year, as part of its next-gen incarnation in Infosys Nia (AI platform) for new technologies and platforms, a hands-on agile course integrated with the Infosys DevOps platform has trained more than 15,000 employees, including 5,000 project managers. Infosys continue to train engineers in its new digital platforms such as Skava and AssistEdge.
Meanwhile, the company says that the Design Thinking and Zero Distance have helped it to refocus on its learning culture on finding and solving real-life problems. With this in mind, it has asked its engineers to gain fluency in a minimum of three programming languages, to prioritize the problem rather than the tool. A total of 17,435 engineers have already risen to the challenge.
—PRAVIN RAO Interim, MD and CEO