JAYANTHA PRABHU

CIO – Es­sar Group & In­dia Busi­ness Head – AGC Net­works

Dataquest - - CONTENTS -

DIG­I­TAL TRANS­FOR­MA­TION HAS MOR­PHED FROM A TREND TO A CEN­TRAL COM­PO­NENT OF MOD­ERN BUSI­NESS STRAT­EGY TO­DAY

oing Dig­i­tal - what does it mean to you and your or­ga­ni­za­tion?

I think, “Adapt­abil­ity” - is more vi­tal to busi­ness than ever. Look at how the role of Cloud Com­put­ing in re­cent times has evolved.

As an or­ga­ni­za­tion - we be­lieve that these new trends and tech­nolo­gies will be at the core of dig­i­tal trans­for­ma­tion ef­forts in 2018 and many will con­tinue far be­yond the next year.

A dig­i­tal or­ga­ni­za­tion goes well be­yond the tech­nol­ogy side. We be­lieve “Dig­i­tal is a mind­set” first. It means to seize the op­por­tu­ni­ties ahead.

What is your Dig­i­tal Trans­for­ma­tion plan, strat­egy and the de­liv­er­ables you ex­pect or al­ready com­ing in?

Our Dig­i­tal Trans­for­ma­tion Plan is based on four pil­lars: a. A clear dig­i­tal strat­egy. The dig­i­tal strat­egy needs to ar­tic­u­late how to truly sup­port the busi­ness and en­able it to achieve its strate­gic goals. b. Dig­i­tally-pro­fi­cient work­force. Dig­i­tal is a sep­a­rate skill

set from old IT c. An in­no­va­tive and flex­i­ble cul­ture. Change is now a

con­stant: old fixed mind­sets will not do. d. An im­pas­sioned and com­mit­ted CEO.

At Es­sar, we fo­cus on global so­lu­tions which are in­no­va­tive and fu­ture proof. Our fo­cus has al­ways been cus­tomer-cen­tric. Whether it is ERP, Web ap­pli­ca­tion or any other so­lu­tion – we en­sured it matches the busi­ness need at the global level. We adopted Hy­brid method wherein Ap­pli­ca­tion deployment done both in –premise and on the cloud, ba­sis on the spe­cific re­quire­ment and study. Deployment of Suc­cess fac­tor, Zs­caler Web Proxy on Cloud, In­tranet por­tal which is in­ter­ac­tive, Mo­bile Ap­pli­ca­tions to suit var­i­ous busi­ness pro­cesses, Global VOIP with var­i­ous UC Fea­tures and In­te­gra­tions, ERP sys­tems for end to end busi­ness need, Ap­pli­ca­tion layer Se­cured net­work etc. are some of the in­no­va­tive so­lu­tions which not only helped us in big way to tackle global chal­lenges but also en­abled to en­hance our per­for­mance to meet tar­gets in a big way.

Our fo­cus would be to bridge the si­los in the or­ga­ni­za­tion’s func­tional de­part­ments, cre­ate seam­less dig­i­tal touch points.

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