Vir­tual CIO & IT Strate­gist, Jay Kul­ing Group of Com­pa­nies and Board Ad­vi­sor Stu­dioOne

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oing Dig­i­tal- what does it mean to you and your or­ga­ni­za­tion?

Across in­dus­tries po­ten­tial and ne­ces­sity of go­ing dig­i­tal has been re­al­ized by lead­er­ship fra­ter­nity to stay rel­e­vant in the busi­ness since busi­ness pri­or­i­ties are now shift­ing com­pletely to cus­tomer fo­cus. We have wit­nessed the shift in em­pha­sis now from adapt­ing to dig­i­tal to be­ing dig­i­tal.

Be­ing dig­i­tal em­pow­ers you with dy­namic reach to cus­tomers, great cus­tomer ex­pe­ri­ence, or­ga­ni­za­tional agility, im­proved de­ci­sion mak­ing, en­hanced op­er­a­tional ef­fi­ciency and busi­ness/con­sumer-fo­cused in­no­va­tions. Be­ing dig­i­tal is all about Tech­nol­ogy, peo­ple and process work­ing to­gether in col­lab­o­ra­tion cap­tur­ing uni­fied En­ter­prise busi­ness value out­comes. Go­ing dig­i­tal trans­forms the way or­ga­ni­za­tion con­nects to a con­sumer, de­liver the value to the con­sumer and all the as­so­ci­ated stake­hold­ers. it also changes the way of do­ing busi­ness from the his­tor­i­cal way to new and dif­fer­ent ways.

What is your Dig­i­tal Trans­for­ma­tion plan, strat­egy and the de­liv­er­ables you ex­pect or al­ready com­ing in?

Tech­nol­ogy lead­er­ship in this era of Agility will drive ma­jor trans­for­ma­tion ini­tia­tives, We will be look­ing to­wards cham­pi­oning prac­tices that will form the new op­er­at­ing model of the dig­i­tal busi­ness. Prac­tices such as ag­ile de­vel­op­ment, data sci­ence, prod­uct man­age­ment, port­fo­lio man­age­ment, and DevOps will be adapted to run dig­i­tal trans­for­ma­tion pro­grams.

This year fo­cus will be on trans­form­ing com­pletely the ex­ist­ing legacy sys­tems to dig­i­tal plat­forms, Reengi­neer busi­ness pro­cesses, ar­ti­fi­cial in­tel­li­gence powered au­to­ma­tion for generic busi­ness pro­cesses, the in­clu­sion of process ro­bot­ics and mi­gra­tion to the cloud. As an En­ter­prise, we will ex­plore the pos­si­bil­ity for dig­i­tally en­abled prod­uct and ser­vices keep­ing us in pace with con­sumer ex­pec­ta­tions. we will en­able all busi­ness & sup­port func­tions to be­come dig­i­tally ma­ture and in­ter­na­tion­ally com­pet­i­tive.All of our ef­forts calls out a dire need to look at the up­scale op­por­tu­nity at in­ter­nal tal­ent and skill base. We will do the re­quired Re-haul on train­ing and col­lab­o­ra­tion with busi­ness pro­grams to achieve the de­sired out­comes.


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