Group CIO, CK Birla Group

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The CK Birla Group is a grow­ing US$1.6 bil­lion con­glom­er­ate that has a his­tory of en­dur­ing re­la­tion­ships with renowned global com­pa­nies. With over 20,000 em­ploy­ees, 24 man­u­fac­tur­ing fa­cil­i­ties and nu­mer ous patents and awar ds, the Group’s busi­nesses ar e present acr oss five con­ti­nents. We op­er­ate in thr ee in­dus­try clus­ters: tech­nol­ogy and au­to­mo­tive, home and build­ing, and health­care and ed­u­ca­tion

oing Dig­i­tal- what does it mean to you and your or­gan­i­sa­tion?

Dig­i­tal is the only way for­ward for us. Ev­ery­day, we are be­com­ing more and more dig­i­tal in the way we do our busi­ness, en­gage with cus­tomers, sup­pli­ers, part­ners or em­ploy­ees or we take our ev­ery­day de­ci­sions. Right from all trans­ac­tions be­ing done dig­i­tally on ERP or lever­ag­ing the lat­est tech like IoT/AR/Bots etc. to au­to­mate pro­cesses or en­gag­ing so­cial me­dia to col­lab­o­rate with ev­ery­body, we in­tend to bring ev­ery­thing to dig­i­tal means.

What is your Dig­i­tal Trans­for­ma­tion plan, strat­egy and the de­liv­er­ables you ex­pect or al­ready com­ing in?

We be­lieve that only those busi­nesses will sur­vive in fu­ture which con­tinue to evolve and keep chal­leng­ing the sta­tus quo and dig­i­tal trans­for­ma­tion is go­ing to be a ma­jor part in that en­deav­our. We started the Dig­i­tal Trans­for­ma­tion jour­ney 18 months back and have suc­cess­fully tran­si­tioned in many ar­eas. The evolv­ing ecosys­tem in the coun­try is also help­ing us to lever­age lat­est tech­nolo­gies right from shop floor to mar­ket to in­no­va­tion. We are sure that our com­bined group pro­duc­tiv­ity will im­prove by at least 25% by 2019 just by de­ploy­ing and adopt­ing dig­i­tal so­lu­tions.


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