VIVEK DHARIA

CIO, KNP Se­cu­ri­ties

Dataquest - - CONTENTS -

oing Dig­i­tal - what does it mean to you and your or­ga­ni­za­tion?

We are striv­ing to keep up with chang­ing busi­ness en­vi­ron­ments. The tip­ping point I would say is the cus­tomer de­mands and chang­ing tech­nolo­gies. This prompted our dig­i­tal foray and our tryst with dig­i­tal tools. We have formed strate­gies and plan­ning for or­ga­ni­za­tional changes. Our or­ga­ni­za­tion is in­cor­po­rat­ing its sys­tems in all of its com­mu­ni­ca­tions. Now we have started stream­lin­ing of busi­ness pro­cesses through dig­i­tal com­puter ap­pli­ca­tions and hard­ware to achieve col­lab­o­ra­tion and in­ter­ac­tion be­tween our part­ners and cus­tomers.

What is your Dig­i­tal Trans­for­ma­tion plan?

Once cus­tomer, sup­pli­ers, and em­ploy­ees are dig­i­talised, we can use an­a­lyt­i­cal tools to an­a­lyse, mine, and re­port on the data to present the in­for­ma­tion. Now it helps our busi­ness to grow with­out the use of tra­di­tional way of do­ing busi­ness, which was a lengthy process.

DIG­I­TAL IS STREAM­LIN­ING OUR BUSI­NESS

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