Bird hit disrupts Metro services for 30 mins Second glitch since inauguration
Incident results in malfunctioning of overhead electrical equipment; offi cials offered to refund ticket cost, say commuters
The Mumbai Metro, on Saturday, faced technical issues for a second time since it began operations and passengers were left in the lurch as they were asked to get down or wait for half- an- hour before service could be resumed. Those in real hurry got down and took the bus to where ever they were bound to.
The problem that held up the train was related to overhead electrical equipment.
One of the commuters who had taken the metro with the intention of reaching home early, but eventually got delayed, was Vinod Shive, a resident of Mulund.
He said: “I boarded the metro around 7.22pm from Chakala- JB Nagar station to go to Ghatkopar, and then change train for home. When the metro reached Airport Road station, there was an announcement saying there was some technical problem and that the train would not move ahead and hence the passengers should get down. We were told that it would take around half- an- hour to make it operational and that if we wished we may opt for refund at the ticket counters.”
This is the second time that a technical issue is holding up the smooth operations of the Mumbai Metro. The first instance was in the fi rst hour on This is the second time that a technical issue disrupted Metro operations. The fi rst instance was in the fi rst hour on the inaugural day when a point failure had delayed services. According to a Metro spokesperson, the problem on Saturday was due to a bird hit on the overhead electrical system between Airport Rd and Marol. the inaugural day when a point failure had led to bunching of trains and delayed services.
According to a metro spokesperson, the problem on Saturday evening was due to a bird hit on the overhead elec- trical system between Airport Road and Marol Naka stations during the rains. However, according to a source, the overhead wire between Airport Road and Marol Naka stations had broken and there was de- lay in getting it fi xed.
The trains came to a standstill for over half- an- hour with announcements being made that it might take longer for the service to resume. However, by 8.50pm, services resumed.
The problem has led to some of the commuters, who had started liking the latest mode of transport, raise questions on whether the system could really be relied on. “There is no doubt that travelling in it saves time, but with such technical issues cropping up frequently, I don’t know if I can really rely on it for daily commute,” Keshav Upadhyay, a resident of Vile Parle, said.
And the metro system came to a halt, its effect was immediately refl ected on the roads with the Andheri- Kurla Road becoming more crowded and the situation looking akin to something people had been used to till a week ago.
Scores of commuters waited anxiously at stations for Metro services to resume on Saturday evening —