BMC de­vel­ops soft­ware to help peo­ple lodge com­plaints about il­le­gal con­struc­tions on­line

DNA Sunday (Mumbai) - - FRONT PAGE - Geeta De­sai geeta. de­sai@ dnain­dia. net

With city ex­pe­ri­enc­ing ram­pant il­le­gal con­struc­tion ac­tiv­i­ties, the Bri­han­mum­bai Mu­nic­i­pal Cor­po­ra­tion ( BMC) has now de­cided to keep a track on all il­le­gal con­struc­tions, hence­forth. For this BMC has de­vel­oped a soft­ware which would help cit­i­zens and civic of­fi­cials to up­load com­plaints on the BMC’s of­fi­cial web­site and track its progress.

Milin Sawant, deputy mu­nic­i­pal com­mis­sioner ( re­moval of en­croach­ment) said the new soft­ware will help to keep con­trol on il­le­gal con­struc­tion across the city. As this is a trans­par­ent sys­tem not only the of­fi­cials, but cit­i­zens also will be able to track the progress on the com­plaint. “Any cit­i­zen can regis­ter him­self or her­self and will be able to up­load the com­plaint at any time,” said Sawant.

Civic ac­tivist have raised an im­por­tant point that while reg­is­ter­ing on BMC’s web­site they ask for the iden­tity proofs which would ex­pose the com­plainant and will have threat from ac­cused. How­ever, Sawant said that the iden­tity proofs are a must as this will keep the pro­fes­sional com­plainants at bay. The soft­ware will have a list of pro­fes­sional com­plainants on the link from each wards. Il­le­gal con­struc­tions and en­croach­ments will be linked with Google Maps which will give the civic of­fi­cials a real time view.

The soft­ware would au­to­mat­i­cally for­ward the com­plaints to the of­fi­cials from the build­ing and fac­tory de­part­ment of re­spec­tive ad­min­is­tra­tive wards. Th­ese of­fi­cers, will then take cog­ni­sance of the grievance within a stip­u­lated peri- od of time and is­sue no­tices un­der rel­e­vant sec­tions of the Ma­ha­rash­tra re­gional and town plan­ning ( MRTP) Act, based on sub­stance in the com­plaint.

“The com­plainant will get the mes­sage from the civic ad­min­is­tra­tion about the cog­ni­sance of the com­plaint and also the progress of the ac­tion taken or at which stage their com­plaints are stuck. The web­site will also main­tain data re­lat­ing na­ture of struc­tures and ex­tent of il­le­gal­i­ties. The de­tails will be linked with re­spec­tive of­fi­cials, mu­nic­i­pal com­mis­sioner and also with the le­gal of­fi­cer of the BMC who would be in loop re­gard­ing the ac­tion taken and court mat­ter pend­ing, if any,” said Sawant.

The com­plainant will also have to pro­vide his/ her iden­tity proof

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