TATA Motors Connects People to Vehicles in a Whole New Way
As India’s largest automobile manufacturer, TATA Motors relies heavily on innovation and efficient operations to stay ahead of the competition. The company is spread over 170 locations and six plants, so it understands that a stable communication network and a resilient IT platform are crucial to its success. Partnering with Cisco, they have been able to connect people, process, data, and things more than ever before. Cisco provides end-to-end routing needs, switching devices for better connectivity, and video conferencing products to help the teams collaborate more effectively. With this digital transformation, fleet owners can monitor their vehicles. Schools can build a web portal showing parents when buses will arrive. The new, “connected car” services include emergency breakdown alerts and usage-based insurance programs. And because TATA Motors recognizes that the Internet of Everything (IoE) will impact every part of the value chain — from sourcing, to the supply chain, to manufacturing where machines can be monitored in real time — it remains agile in the fast-paced environment. As a result, TATA Motors is providing better service to its customers.
• Decreased expenses with collaboration through video conferencing
• Increased customer satisfaction through vehicle data as a service
• Increased revenue due to greater efficiency and connectivity