“These days, people are 24*7 online.
As such they are always looking for everything on their mobiles. If a hotel has an app, that can be installed by a customer and thereby he can receive customized offers and discounts which others may be unable to receive. So, this is again a motivating factor to invite more people into our hotel and experience the sophistication and delight by staying there. Plus with smartphones, people can actually enjoy, have a look at the property and book hassle-free.” Harish Chandra, General Manager-Information Technology, Sarovar Hotels