“Th­ese days, peo­ple are 24*7 on­line.

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As such they are al­ways look­ing for ev­ery­thing on their mo­biles. If a ho­tel has an app, that can be in­stalled by a cus­tomer and thereby he can re­ceive cus­tom­ized of­fers and dis­counts which oth­ers may be un­able to re­ceive. So, this is again a mo­ti­vat­ing fac­tor to in­vite more peo­ple into our ho­tel and ex­pe­ri­ence the so­phis­ti­ca­tion and de­light by stay­ing there. Plus with smart­phones, peo­ple can ac­tu­ally en­joy, have a look at the prop­erty and book has­sle-free.” Har­ish Chan­dra, Gen­eral Man­ager-In­for­ma­tion Tech­nol­ogy, Sarovar Ho­tels

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