Google Acquires Synergyse
Google has acquired Synergyse, a startup that offered businesses a guided tutorial for Google Apps. Google will include Synergyse’s tutorials into Google Apps, so that Google’s customers can have access to the Synergyse services and get their employees up to working in Apps quickly.
Synergyse’s technology allowed businesses to give their users step-by-step interactive guides to doing things inside Google Apps like sending emails in Gmail, setting up appointments in Calendar and getting started with Docs. The tutorials are frequently updated with new features that Google releases, so users can stay current with new functionality that gets added to the different services.
Google said that on average, Synergyse customers make 35 percent greater use of Apps compared to other companies that don’t have the training service.