Fu­ture-proof­ing IT for Busi­ness Growth

DQ Channels - - Isoda InterConnect -

Fu­turenet pro­vided a com­pre­hen­sive and scal­able IT in­fra­struc­ture to a lead­ing non-bank­ing fi­nance cor­po­ra­tion to sup­port fu­ture growth.

A lead­ing non-bank­ing fi­nance cor­po­ra­tion, hav­ing pres­ence in 20 states and more than 1,100 lo­ca­tions in In­dia, was fac­ing the chal­lenge to meet their busi­ness growth ex­pec­ta­tions. Their ex­ist­ing IT in­fra­struc­ture was more than five years old and was un­able to sup­port the com­pany’s busi­ness growth and vi­sion.

CHAL­LENGES

The fi­nance com­pany was sad­dled with non-scal­able IT in­fra­struc­ture. The ap­pli­ca­tion per­for­mance was so slow that it re­sulted in de­lays in pro­cess­ing loans within the stip­u­lated time frame of 48 hours, fol­low­ing the re­ceipt of loan ap­pli­ca­tions.

To top it, the cus­tomer didn’t have any Busi­ness Con­ti­nu­ity Plan (BCP), Data Re­cov­ery (DR) process and ERP back-up, re­sult­ing in loss of busi­ness-crit­i­cal data in case of sys­tems fail­ure. Fur­ther, sales re­ports were not spooled on time lead­ing to de­lays in de­ci­sion mak­ing. All these re­sulted in a huge wastage of re­source, time and money, thus im­ped­ing the growth of the com­pany.

THE SO­LU­TION

Chen­nai-based Fu­turenet Tech­nolo­gies was iden­ti­fied as pre­ferred so­lu­tion part­ner due to its con­sul­ta­tive ap­proach in pro­vid­ing crit­i­cal IT in­fra­struc­ture.

Us­ing its Level-7 process and IT con­sul­tants, Fu­turenet con­ducted a com­pre­hen­sive gap analy­ses of the per­for­mance, avail­abil­ity, se­cu­rity and scal­a­bil­ity of the IT in­fra­struc­ture. The elab­o­rate au­dit helped iden­tify the need for a re­vamped IT in­fra­struc­ture in keep­ing with the fu­ture busi­ness growth en­vi­sioned by the cus­tomer.

In a turnkey project di­vided into two phases, Fu­turenet im­ple­mented Hi­tachi’s all-SSD mem­ory repli­ca­tion sys­tem, which de­liv­ers 10-times faster per­for­mance com­pared to HDD-based sys­tem. The en­tire data­base was tuned for re­duced mem­ory us­age, along with in­dex­ing and split­ting of tem­po­rary data­base.

In ad­di­tion, the en­tire in­fra­struc­ture was vir­tu­al­ized us­ing VMware tool. Fu­turenet also im­ple­mented BCP and DR so­lu­tions to en­able full-re­cov­ery of crit­i­cal data within four hours, with zero data loss.

In the sec­ond phase, Fu­turenet re-de­vel­oped busi­ness ap­pli­ca­tions and split into three in­stances with im­proved per­for­mance us­ing Citrix load bal­ancer. The im­ple­men­ta­tion of ap­pli­ca­tion fire­wall and load bal­anc­ing en­sured data se­cu­rity and 24x7 avail­abil­ity of IT in­fra­struc­ture.

The ben­e­fits of the so­lu­tions de­ployed by Fu­turenet were im­me­di­ate and pos­i­tively im­pacted the over­all busi- ness of the cus­tomer with high avail­abil­ity of ap­pli­ca­tions and op­ti­mum us­age of re­sources.

“The user ex­pe­ri­ence im­proved with 24x7 up­time. Suc­cess­ful im­ple­men­ta­tion of load bal­anc­ing and proac­tive main­te­nance fea­tures dras­ti­cally re­duced the man­power re­quired to man­age the in­fra­struc­ture. In ad­di­tion, im­ple­men­ta­tion of stor­age area net­work (SAN) with vir­tu­al­iza­tion re­sulted in bet­ter ap­pli­ca­tion and data­base per­for­mance,” high­lighted K Tamizhmani, Vice Pres­i­dent, Sales & Mar­ket­ing, Fu­turenet Tech­nolo­gies.

De­ploy­ment of BCP so­lu­tion en­sured seam­less avail­abil­ity of crit­i­cal in­fra­struc­ture and ser­vices. The RTO (Re­cov­ery Time Ob­jec­tive) im­proved from the ear­lier 4 hours to just 20 min­utes, and RPO (Re­cov­ery Point Ob­jec­tive) im­proved from 24hours to only 2 min­utes. “At the end of the project, sys­tem analy­ses showed that the IT in­fra­struc­ture was 70 per­cent quicker and re­li­able than the pre­vi­ous one. The new IT sys­tems can now be scaled up to three times of the cur­rent busi­ness re­quire­ments,” con­cluded Tamizhmani.

“Analy­ses showed that the new IT in­fra­struc­ture was 70 per­cent faster and re­li­able than the pre­vi­ous one. The IT sys­tems can now be scaled up to three times of the cur­rent busi­ness re­quire­ments” K TAMIZHMANI, VP, Sales & Mar­ket­ing, Fu­turenet Tech­nolo­gies

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