Q

Gadgets and Gizmos (India) - - CONTENTS -

I have pur­chased an AT&T HTC In­spire 4G/ De­sire HD phone from eBay. I have a BSNL 3G con­nec­tion, but am not able to con­fig­ure 3G in the de­vice. The sig­nal is al­ways an “E”, never a “H” or “3G”. When I did some re­search on the In­ter­net, I found that the set doesn’t have the op­tion for se­lect­ing the WCDMA or Auto net­works. We have a dearth of HTC ser­vice cen­tres in my part of the state. Hence I’ll be very thank­ful if you can sug­gest a so­lu­tion to my pe­cu­liar prob­lem. Dr Pradeep Thankap­pan, Ker­ala Hand­sets of th­ese sort usu­ally come with the prob­lem of be­ing locked to their net­work; un­lock­ing them can cre­ate soft­ware is­sues. It is pos­si­ble that the net­work mode op­tion could have been dis­abled by AT&T. Even if you take the hand­set to the HTC ser­vice cen­tre, they will not be au­tho­rised to help you. In­stead, you can take it to a lo­cal ven­dor near your area. Or else, you can also try to root the de­vice as it seems to be past its war­ranty pe­riod. Root­ing the phone will give you ac­cess to all the features and set­tings on the phone, sur­pass­ing the re­stric­tions added by the op­er­a­tor. But when root­ing, be a bit care­ful since you can dam­age your phone in the process. Do all your re­search and only then root the phone.

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