11 HOW TO OFFER REMOTE ASSISTANCE TO FAMILY AND FRIENDS
Are you the tech expert of your family? Do you often receive calls from friends and family about the software and hardware issues they are facing with their PC? But making them understand the problem and its solution can be very tiring. Next time, try using a remote assistance app that gives you access of a remote PC. Team Viewer is multi-platform software available for Windows, Mac and Linux. After keying in the user name and password of the Team Viewer appearing on the other PC, you get a complete access to the PC. Team Viewer also offers file sharing between two connections. The software can be downloaded for free for non-commercial use. There is a Remote Assistance feature that comes installed on all Windows machine. Using this software, you will be able to view their desktop screen, control mouse and chat side-by-side in remote assistance window.