11 HOW TO OF­FER RE­MOTE AS­SIS­TANCE TO FAM­ILY AND FRIENDS

Gadgets and Gizmos (India) - - DIY SPECIAL -

Are you the tech ex­pert of your fam­ily? Do you of­ten re­ceive calls from friends and fam­ily about the soft­ware and hard­ware is­sues they are fac­ing with their PC? But mak­ing them un­der­stand the prob­lem and its so­lu­tion can be very tir­ing. Next time, try us­ing a re­mote as­sis­tance app that gives you ac­cess of a re­mote PC. Team Viewer is multi-plat­form soft­ware avail­able for Win­dows, Mac and Linux. Af­ter key­ing in the user name and pass­word of the Team Viewer ap­pear­ing on the other PC, you get a com­plete ac­cess to the PC. Team Viewer also of­fers file shar­ing be­tween two con­nec­tions. The soft­ware can be down­loaded for free for non-com­mer­cial use. There is a Re­mote As­sis­tance fea­ture that comes in­stalled on all Win­dows ma­chine. Us­ing this soft­ware, you will be able to view their desk­top screen, con­trol mouse and chat side-by-side in re­mote as­sis­tance win­dow.

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