Ap­ple’s Refund for Faulty Bat­ter­ies

Gadgets and Gizmos (India) - - FIRST TAKE -

Ap­ple is reimbursing

3,900 to all cus­tomers who had paid for out-of-war­ranty iPhone battery re­place­ment. The refund will be given only for iPhone 6 and later mod­els whose bat­ter­ies were re­placed be­tween Jan­uary 1 and De­cem­ber 28, 2017, at Ap­ple au­tho­rised ser­vice lo­ca­tions. Last year, Ap­ple had ac­cepted that the iOS soft­ware slowed down the per­for­mance of older iPhones to avoid battery fa­tigue. This was im­me­di­ately fol­lowed by Ap­ple in­tro­duc­ing a new battery re­place­ment pro­gram un­der which the com­pany re­placed the battery of the iPhone 6 or later mod­els for 2,000 plus taxes, in­stead of 6,000 plus taxes. Ap­ple says cus­tomers who paid the full amount for battery re­place­ment dur­ing this pe­riod will be con­tacted over an email, be­tween May 23 and July 27, 2018. The e-mail will in­struct cus­tomers on how to ob­tain the credit, ei­ther via elec­tronic funds trans­fer or a credit on a credit card used to pay for the battery re­place­ment ser­vice.

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