‘We let our em­ploy­ees un­wind in style’

Peo­ple in this or­gan­i­sa­tion have mul­ti­ple op­tions to bust stress that in­clude recre­ational ac­tiv­i­ties such as foot­ball and swim­ming

Hindustan Times (Chandigarh) - Guide - - JOBFUNDA - Co­or­di­nated by Van­dana Ram­nani

Why is your com­pany a great place to work in?

Flip­kart is the per­fect place for peo­ple who want to build and cre­ate. We of­fer this flex­i­bil­ity and free­dom in am­ple mea­sure. Our en­tre­pre­neur­ial spirit com­bined with an open cul­ture makes us a great place to work for top tal­ent

What’s the most unique thing about your ap­praisal sys­tem?

We pride our­selves on our sys­tem of mer­i­toc­racy. The core of our re­view sys­tem is what and how. What refers to what did the em­ployee do? What were the achieve­ments and the im­pact of the em­ployee. The ‘how,’ on the other hand, looks at the way the em­ployee went about mak­ing the im­pact. The align­ment of the ‘how’ to our core val­ues is a crit­i­cal part of the as­sess­ment. We also use a 360-de­gree feed­back process as part of the per­for­mance re­view. This means that ev­ery em­ployee’s re­view has in­puts from self-re­view, peers, man­agers and the em­ployee’s di­rect man­ager. This makes the feed­back and con­se­quent as­sess­ment balanced and fair

Your com­pany’s mis­sion and vi­sion state­ment? How does it fit in with em­ployee ex­pec­ta­tions?

Flip­kart is a young e-com­merce com­pany. In a very short time we have been able to grow to over crores in terms of rev­enue. As a com­pany we are driven by

R500 our val­ues of own­er­ship, in­no­va­tion, re­spon­sive­ness, hon­esty and team spirit. The val­ues drive how we run the busi­ness and are in­te­gral to what we are as an or­gan­i­sa­tion.

We try to en­sure that ev­ery em­ployee we hire em­barks on a growth tra­jec­tory that is aligned to our core val­ues

How di­verse is your work­force? Do you have ex­pa­tri­ates on board? If yes, how many and at what level?

Our work­force is di­verse in an In­dian con­text as we have peo­ple from all parts of the coun­try. We don’t have any ex­pa­tri­ates yet

How many women do you em­ploy?

We hire peo­ple based on their ca­pa­bil­i­ties and or­gan­i­sa­tional fit. While we do not have a set tar­get for the num­ber of women em­ployed, at present 20% of our work­force is women

Do your em­ploy­ees have net ac­cess? Are there any curbs on on­line ac­tiv­i­ties?

Be­ing an on­line com­pany, the in­ter­net is es­sen­tial to our busi­ness. Hence there are no curbs to ac­cess

Is your or­gan­i­sa­tion woman-friendly? What are the spe­cial fa­cil­i­ties pro­vided to them? How does the or­gan­i­sa­tion en­sure their safety dur­ing late-night com­mute etc?

Flip­kart is an equal op­por­tu­nity or­gan­i­sa­tion. We be­lieve in pro­vid­ing ev­ery­one with the same fa­cil­i­ties and bene- fits such as paid med­i­cal in­surance and life in­surance. If the job re­quires late hours, we pro­vide trans­port with the ap­pro­pri­ate se­cu­rity mea­sures

What kind of work space do you have — seat­ing ar­range­ments, com­put­ers, re­cep­tion area, can­teen and other fa­cil­i­ties?

We have a largely open workspace. The or­gan­i­sa­tion doesn’t be­lieve in closed door poli­cies and ev­ery­one, in­clud­ing the se­nior man­age­ment, work out of the same space as the rest of the team. This goes a long way in fos­ter­ing an ex­tremely fluid and ap­proach­able work en­vi­ron­ment.

The fa­cil­i­ties we pro­vide are some­times lim­ited by the avail­abil­ity of space. In most of our of­fices, we pro­vide re­fresh­ment ar­eas on each floor, re­lax­ation hubs with games (foot­ball, car­rom, box­ing bags). We have a gym­na­sium and a cafe­te­ria. In one of our of­fices, we even have a swim­ming pool

What re­ward sys­tem do you have in place for em­ploy­ees who are tal­ented or the best per­form­ers?

We are putting to­gether a trans­par­ent, struc­tured sys­tem that matches per­for­mance grades to re­wards — thus of­fer­ing em­ploy­ees a clear pic­ture of their growth path within the or­gan­i­sa­tion

What is the av­er­age age of your work­force?

The av­er­age age of our work­force is around 27 years

What was the per­cent­age salary hike in your or­gan­i­sa­tion in 2012?

We can­not re­veal ex­act num­bers, but our salary hikes are in line with in­dus­try stan­dards and very com­pet­i­tive

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