Hindustan Times (Delhi) - HT Education - - Front Page -

Banks have had a to­tal makeover in the past two decades. To­day, it is not just about with­drawals and de­posits, or about get­ting de­mand drafts made. Fierce com­pe­ti­tion among pri­vate and pub­lic sec­tor banks to get the largest slice of the mar­ket pie has cre­ated a need for more pro­ba­tion­ary of­fi­cers (POs ). These are peo­ple who must un­der­stand and deal with var­i­ous new of­fer­ings such as online bank­ing, se­cu­ri­ties and in­vest­ments, as­set man­age­ment and cor­po­rate bank­ing. A PO can be asked to han­dle nu­mer­ous tasks, from cheque clear­ance to billing or work­ing in the forex sec­tion. POs also take on man­age­rial re­spon­si­bil­i­ties later

CLOCK­WORK 9am: Reach of­fice 9.30am: Fin­ish pend­ing work 10am: Meet clients 1.30 pm: Lunch 2pm: An­a­lyse and work on ac­counts of cus­tomers; re­solve their queries and process ap­pli­ca­tions 3pm: Work on clear­ance of cheques, cash man­age­ment, draft is­suance etc 6pm: Leave for home

THE PAY­OFF Pay scales in pub­lic sec­tor banks: A pro­ba­tion­ary of­fi­cer’s start­ing salary is around R10,000. It in­creases with ex­pe­ri­ence SKILLS/TRAITS Be re­cep­tive when it comes to train­ing and alert about bank func­tions Be co-op­er­a­tive and friendly with col­leagues, other bank staff and cus­tomers De­velop hu­mane and in­tel­li­gent lead­er­ship qual­i­ties, com­mu­ni­ca­tion skills and au­thor­ity

GET­TING THERE Grad­u­ates from any stream can ap­ply to a pub­lic sec­tor bank as a PO. Ev­ery bank re­cruits its staff through a writ­ten test, group dis­cus­sion and in­ter­view IN­STI­TUTES AND URLS Grad­u­a­tion from any recog­nised univer­sity. The In­dian In­sti­tute of Bank­ing and Fi­nance, Mum­bai, of­fers cer­tifi­cate and diploma cour­ses in bank­ing and fi­nance through the dis­tance learn­ing mode. For de­tails visit The Indira Gandhi National Open Univer­sity of­fers a PG diploma in ru­ral bank­ing www.ig­ PROS AND CONS You get to deal in numbers You get re­spect as a banker Brighter chances of job se­cu­rity Some clients may be very dif­fi­cult to han­dle You may be asked to han­dle other work as­signed by the bank be­sides the gen­eral bank­ing and ad­min­is­tra­tion work You will be gen­er­ally as­signed var­i­ous re­spon­si­bil­i­ties as di­rected by a se­nior man­ager. Be pre­pared for train­ing in ac­count­ing, mar­ket­ing, fi­nance, in­vest­ment as well as billing


Bank on them: A pro­ba­tion­ary of­fi­cer can go on to take man­age­rial roles as he/she gains ex­pe­ri­ence

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