Ground han­dling com­pany staff at IGI air­port ar­rested for steal­ing bag

Hindustan Times (Gurgaon) - - Metro - HT Cor­re­spon­dent htre­porters@hin­dus­tan­times.com

NEWDELHI:The Delhi Po­lice have ar­rested a cus­tomer ser­vice agent work­ing with the ground han­dling com­pany AISATS at Delhi air­port for steal­ing the bag of a pas­sen­ger.

Ac­cord­ing to the po­lice, a com­plaint was re­ceived on Mon­day by an em­ployee of AISATS about the miss­ing bag of a pas­sen­ger.

“An AISATS of­fi­cial was de­puted for get­ting cus­toms clear­ance of nine bags. He got the clear­ance and went to do­mes­tic ar­rival for in-line in­duc­tion. After some time, he no­ticed that one of the nine bags was miss­ing. He re­ported the mat­ter to his se­niors and a po­lice com­plaint was lodged,” DCP (air­port) Sanjay Bha­tia said.

The scan­ning of CCTV footage gave clues about the sus­pect, who was later iden­ti­fied as Arnab Ghoshal, an em­ployee of AI SATS.

“The ac­cused was ap­pre­hended and in­ter­ro­gated at length. On sus­tained ques­tion­ing, he con­fessed that he has stolen the bag,” Bha­tia said.

“Fur­ther, on the in­stance of the ac­cused, the stolen bag was re­cov­ered from his rented ac­com­mo­da­tion. One more bag was also found in his room and the ac­cused dis­closed that it was also stolen by him earlier,” Bha­tia said.

Ghoshal, 23 is a BSc grad­u­ate from Kalyani Univer­sity, West Ben­gal, and has been work­ing as Cus­tomer Ser­vice Agent (CSA) in Air In­dia SATS for the past one and a half years.

“We strongly con­demn this in­ci­dent and have placed the said em­ploy­ees un­der im­me­di­ate suspension. At AISATS we fol­low a strict code of ethics in our pro­fes­sional con­duct and have a zero tol­er­ance pol­icy to­wards any dere­lic­tion of duty. We will of­fer our com­plete sup­port to the con­cerned author­i­ties in their in­ves­ti­ga­tion,” said a spokesper­son of the com­pany.

Po­lice of­fi­cials said two travel bags have been re­cov­ered. The first bag be­longs to an In­dian cit­i­zen and con­tains some valu­ables and some pairs of clothes.

The other bag con­tained some pair of clothes, which prob­a­bly be­long to a for­eigner. But the owner is yet to be iden­ti­fied, said po­lice.

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