Navi mumbai Cops launch app to help citizens in distress
Cops will come to the rescue within minutes once control room receives images, videos and audios supporting complaints
The Navi Mumbai police department has recently launched a mobile app for safety of women, police complaints and other emergency services.
The application, ‘Citizen Cop’, which can be downloaded on any smartphone, has been designed in such a way that a complainant can send information to the police in a few minutes. The complainant can also send images, videos and audios supporting their complaints.
As soon as they receive a complaint, the officials in the police control room will trace the sender’s location through the Global Positioning System (GPS) or by calling the complainant. As soon as they have tracked the complainant, they will alert officials of the police chowky nearest to the traced location.
“The emergency SOS feature of this app is very effective for ensuring safety of women,” said Pradeep Kannalu, assistant commissioner of police (wireless).
“This feature requires the user to feed in four of his or her family members’ phone numbers to the system. If any woman sends an alert through the app, apart from the control room, those family members will also receive the SOS call. In case of an emergency, even if she presses the power button of the phone thrice, all the numbers fed into the feature will receive an alert from her,” he said.
Highlighting other features of this app, Kannalu said, “One of features of this app - report an incident - is effective as one can inform the police about grievances related to crime, traffic, civic issues, harassment, corruption and domestic violence. The complaints will have to describe the incident in brief and send us an image, video or audio recording supporting the complaint. As soon as our control room gets the complaint, the complainant will receive a call from our control room in a few minutes.”
Also, a user can avail the con- tact numbers of all the police stations and traffic offices through the feature - call police. The office contact numbers of the police commissioner, deputy police commissioners and assistant police commissioners can also be accessed through the feature - call administration.
“There is another feature - my safe zone - where the women can earmark the area they have to keep travelling in the city. If a woman goes beyond that area, her family members will immediately receive an alert,” said police naik Hemant Suryavanshi from the control room.
The app also has features which are helpful for landlords and tenants. “We will take feedback from the residents and then develop the app further to make it more userfriendly,” said Kannalu.