Civic body wants more people to use helpline number for garbage woes
The municipal body has launched more publicity campaigns for the newly launched solid waste management department’s helpline number.
After using social media tools for creating awareness, the Navi Mumbai Municipal Corporation (NMMC) has put up posters and banners along the Palm Beach Road and other places in the city.
The helpline number, 9769894944, which was launched on January 1 is a dedicated number of the solid waste management department.
Residents can call the number to complain about all solid waste related issues such as garbage and sanitation.
Officials from the department said that initially there were no plans to publicise the number but it was decided to publicise it as a part of the Swaccha Bharat initiative.
“The posters have the message, ‘Follow the road to swacchata’, and ‘Refresh and recycle’ along with the new helpline number. We are putting up posters at all important roads and junctions so more people can know about it. It will catch motorists’ attention when they halt at signals,” said Babasaheb Rajale, deputy municipal commissioner of solid waste management of NMMC.
Officials said they are also tying up with other mediums where they can spread awareness through audio-visual clips.
“We have tied up with some cinema halls in the city where we show a clip before the movie or in between breaks. We will also start similar activities among schools and colleges and involve as much as public participation as possible,” said the official.
The helpline number has got around 20 complaints, eight of which are suggestion on various issues.
THE HELPLINE NUMBER HAS GOT AROUND 20 COMPLAINTS, EIGHT OF WHICH ARE SUGGESTION ON VARIOUS ISSUES.