Civic body wants more peo­ple to use helpline num­ber for garbage woes

Hindustan Times ST (Mumbai) - HT Navi Mumbai Live - - HTNAVIMUMBAI - HT Correspondent ht­for­nav­i­mum­bai@hin­dus­tan­times.com

The mu­nic­i­pal body has launched more pub­lic­ity cam­paigns for the newly launched solid waste man­age­ment depart­ment’s helpline num­ber.

Af­ter us­ing so­cial me­dia tools for cre­at­ing aware­ness, the Navi Mum­bai Mu­nic­i­pal Cor­po­ra­tion (NMMC) has put up posters and ban­ners along the Palm Beach Road and other places in the city.

The helpline num­ber, 9769894944, which was launched on Jan­uary 1 is a ded­i­cated num­ber of the solid waste man­age­ment depart­ment.

Res­i­dents can call the num­ber to com­plain about all solid waste re­lated is­sues such as garbage and san­i­ta­tion.

Of­fi­cials from the depart­ment said that ini­tially there were no plans to pub­li­cise the num­ber but it was de­cided to pub­li­cise it as a part of the Swac­cha Bharat ini­tia­tive.

“The posters have the mes­sage, ‘Fol­low the road to swac­chata’, and ‘Re­fresh and re­cy­cle’ along with the new helpline num­ber. We are putting up posters at all im­por­tant roads and junc­tions so more peo­ple can know about it. It will catch mo­torists’ at­ten­tion when they halt at sig­nals,” said Babasa­heb Ra­jale, deputy mu­nic­i­pal com­mis­sioner of solid waste man­age­ment of NMMC.

Of­fi­cials said they are also ty­ing up with other medi­ums where they can spread aware­ness through au­dio-vis­ual clips.

“We have tied up with some cinema halls in the city where we show a clip be­fore the movie or in be­tween breaks. We will also start sim­i­lar ac­tiv­i­ties among schools and col­leges and in­volve as much as pub­lic par­tic­i­pa­tion as pos­si­ble,” said the of­fi­cial.

The helpline num­ber has got around 20 com­plaints, eight of which are sug­ges­tion on var­i­ous is­sues.

THE HELPLINE NUM­BER HAS GOT AROUND 20 COM­PLAINTS, EIGHT OF WHICH ARE SUG­GES­TION ON VAR­I­OUS IS­SUES.

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