You can now tweet cops about your prob­lems, give feed­back

Launched on Re­pub­lic Day, Twit­ter han­dle of city po­lice gets 51 fol­low­ers in 24 hours

Hindustan Times ST (Mumbai) - HT Navi Mumbai Live - - HT NAVI MUMBAI - Pranab Jy­oti Bhuyan pranab. bhuyan@ hin­dus­tan­times. com

NAVI MUM­BAI: Al­most a month af­ter Mum­bai po­lice launched their Twit­ter han­dle, their Navi Mum­bai coun­ter­parts fol­lowed suit.

In an ef­fort to en­sure bet­ter polic­ing, the Navi Mum­bai po­lice launched their twit­ter ac­count on Re­pub­lic Day and got 51 fol­low­ers in the first 24 hours. Res­i­dents can now reach out to the cops at their twit­ter han­dle: @ N_ Mum­baiPo­lice.

“Now, it will be con­ve­nient for res­i­dents to stay in our touch and vice versa through it,” said Prab­hat Ran­jan, Navi Mum­bai po­lice com­mis­sioner.

Dilip Sawant, deputy com­mis­sioner of po­lice ( crime) said: “Res­i­dents can now tweet us the prob­lems they have been fac­ing in their ar­eas. We will in­struct of­fi­cers to look into them. They can also give us sug­ges­tions for good polic­ing and share their feed­back.”

Sawant said this would also serve as a good plat­form to ed­u­cate the masses. “If we get to know about any ru­mour do­ing the rounds in the city, we can in­stantly clar­ify it on Twit­ter. Sim­i­larly, many peo­ple don’t know whom to ap­proach for a spe­cific is­sue. We can also guide them through it,” he added.

How­ever, un­like Mum­bai po­lice, the Navi Mum­bai po­lice have de­cided not to reg­is­ter first in­for­ma­tion re­ports (FIR) based on com­plaints re­ceived on Twit­ter. “We will not reg­is­ter FIRs based on Twit­ter com­plaints. For that, com­plainants will have fol­low the old method,” he added.

The po­lice are ex­pect­ing more fol­low­ers in a week. “Peo­ple sti l l do not know about it. How­ever, we ex­pect thou­sands of fol­low­ers af­ter a week,” said an­other se­nior po­lice of­fi­cer.

“Th­ese days, al­most ev­ery res­i­dent uses a smart­phone. So for them, Twit­ter will be the best way to con­vey a mes­sage to us. A ded­i­cated team led by a se­nior in­spec­tor from the so­cial me­dia lab­o­ra­tory will han­dle the Twit­ter ac­count,” he added.

The Mum­bai po­lice launched two Twit­ter ac­counts in the last week of De­cem­ber and it has been a huge suc­cess. They had 29,300 fol­low­ers in the first 24 hours.

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