What­sApp cops to file com­plaints

Res­i­dents can also share in­for­ma­tion which could be help­ful for the po­lice to main­tain law and or­der

Hindustan Times ST (Mumbai) - HT Navi Mumbai Live - - NAVI MUMBAI - Pranab Jy­oti Bhuyan pranab.bhuyan@hin­dus­tan­times.com

Af­ter launch­ing their own web­site and Twit­ter ac­counts in the past few months, the Navi Mum­bai po­lice have in­tro­duced two phone num­bers so that res­i­dents can What­sApp them the com­plaints.

The res­i­dents can now in­form the po­lice about any in­ci­dent, il­licit ac­tiv­i­ties go­ing on in their neigh­bor­hood through this num­ber.

They can also share other se­cret de­tails which could be help­ful for the po­lice in main­tain­ing law and or­der sit­u­a­tion in the city.

If any ma­jor case is de­tected with his or her in­for­ma­tion, the in­former will be re­warded by the po­lice depart­ment, a se­nior of­fi­cer said.

The What­sApp num­bers are 8424820686 and 8424820665. The num­bers are be­ing mon­i­tored by spe­cial team from the so­cial me­dia lab in CBD Belapur.

“Sev­eral peo­ple, es­pe­cially the women hes­i­tate to speak to the po­lice on phone. Many of them don’t even know the phone num­bers of the near­est po­lice sta­tion and the help lines.

There­fore, even if they have some good in­for­ma­tion they can’t share with us. For re­duc­ing this com­mu­ni­ca­tion gap we have in­tro­duced this What­sApp num­bers,” said TB More, po­lice in­spec­tor from the com­mis­sioner’s of­fice.

“If any­one needs our help at part of the city, they can also in­form through this and we will then alert the near­est po­lice sta­tion.

One big ad­van­tage of this sys­tem is that res­i­dents can send us pic­ture and video right from a spot and it will help us un­der­stand the sit­u­a­tion bet­ter. For ex­am­ple if we re­ceive a pic­ture or a video of a road ac­ci­dent or fire ac­ci­dent in­stantly, we will be able to take right de­ci­sion at the right time,” he added.

A se­nior of­fi­cer from the crime branch said that peo­ple can also give de­tails of gam­bling dens, lot­tery frauds, and im­moral ac­tiv­i­ties in the ladies bars though this.

“If any ma­jor case is de­tected with the de­tails found on What­sApp, the in­former will be re­warded soon af­ter,” he said.

“The re­ward will be de­cided by the se­nior of­fi­cers. How­ever, if need be, we will also keep the in­form­ers iden­tity se­cret for their safety and se­cu­rity. We have done so in sev­eral cases. There­fore, any­one can share de­tails with us with­out any hes­i­ta­tion,” an­other se­nior of­fi­cer said.

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