Call toll-free helpline for water woes
NMMC INITIATIVE Residents can also WhatApp to complain and send in their suggestions on how to save water
CBD BELAPUR: Staring at a dry summer with the situation to improve any time soon, the Navi Mumbai Municipal Corporation (NMMC) has announced helpline numbers to address water-related problems.
It launched two toll-free numbers and a number to WhatsApp your complaints and give suggestions with regard to water supply in the city.
The toll-free numbers announced by NMMC are 1800222309 and 1800222310. For WhatsApp messages, the civic body has launched the number 8419900401.
Residents can call on these numbers free of charge to inform the administration about any water wastage or supply related problems and also give their suggestions.
Municipal commissioner Dinesh Waghmare said, “This year, the entire state is facing acute water shortage and drought situation due to low rainfall. Taking into consideration the limited stock in Morbe dam, the NMMC has resorted awareness campaign to save water in Navi Mumbai.”
The NMMC has imposed water cuts starting from February. It started with 30% water cuts which was recently increased considering the grim situation. He added, “We have been exploring various media for such awareness. The toll-free numbers and WhatsApp that we have started is in continuation of that process.”
The system will work under water supply department executive engineer Arvind Shinde, said Waghmare.
Residents can report water wastage and leakage through the toll-free numbers and WhatsApp. This will help the civic body curb wastage. “It will ensure regular contact with residents with respect to water supply. It will also help in quick resolution of people’s problems,” said Waghmare.
Mayor Sudhakar Sonawane appealed to residents to save water and help the NMMC tide over the shortage.
“These are tough times for all and it is necessary that we all cooperate and manage it the best we can. Complaints and suggestions by residents will help the civic body provide better services and also improve management of the water that is at our command,” said Sonawane.
THANE TOO LAUNCHES HELPLINE
In view of severe water shortage in Thane, the district administration has set up a round-the-clock control room and launched a toll-free number for complaints against misuse or commercialisation of water. The toll-free number 1077 has been launched to keep a check on commercialisation of water being supplied.