Dial Cidco helpline numbers to complain about garbage pile-up
Complaints about dirty roads can be lodged from 9am to 6pm
NAVI MUMBAI: If you are facing problems with the increasing amount of garbage in the city and want something to be done about it, the City and Industrial Development Corporation (Cidco) has now made it easier with the launch of three helplines on Thursday.
The three helplines will be for the residents of New Panvel and Khanda Colony, Kharghar, Kalamboli and Kamothe.
“These are the most populous nodes in our jurisdiction and that is why we have started the service in these areas. To stop the garbage menace, the residents can lodge complaints through the helpline numbers,” said Mohan Ninawe, senior public relations officer of Cidco.
“One can report problems such as garbage not lifted, unswept roads and any other complaints on garbage and bins. The complaints received and replies to them will be recorded under the cloud technology system. Complaints can be lodged from 9am to 6pm,” he added.
These helplines have come as a big respite for residents. Manhar Sharma, 45, a resident of Kharghar said, “The garbage collecting vans come to our area hardly twice a week and we, the residents have to bear with the stink.”
Around three months ago, there had been no van for collecting garbage for one week at a stretch, Sharma said.
“When we coordinated with the health department of Cidco, they immediately sent one van to our neighbourhood. With these helplines, we can contact the Cidco officials,” he added.
Residents had been tired of Cidco’s failure to take action against those who dump debris and waste on the roads.
“On the one hand, Cidco is not helping residents by not sending their vans, while on the other hand the private builders are creating another problem by dumping debris on the open plots. You will see heaps of debris on every second open plot in Kamothe and Khandeshwar. We hope this problem will also come under control now,” Mita Kothari, 27, a resident of Kamothe said.
THREE HELPLINE NUMBERS HAVE BEEN LAUNCHED FOR NEW PANVEL, KHANDA COLONY, KHARGHAR, KALAMBOLI AND KAMOTHE RESIDENTS