Dial Cidco helpline num­bers to com­plain about garbage pile-up

Com­plaints about dirty roads can be lodged from 9am to 6pm

Hindustan Times ST (Mumbai) - HT Navi Mumbai Live - - HT NAVIMUMBAI - Pranab Jy­oti Bhuyan pranab.bhuyan@hin­dus­tan­times.com

NAVI MUM­BAI: If you are fac­ing prob­lems with the in­creas­ing amount of garbage in the city and want some­thing to be done about it, the City and In­dus­trial De­vel­op­ment Cor­po­ra­tion (Cidco) has now made it eas­ier with the launch of three helplines on Thurs­day.

The three helplines will be for the res­i­dents of New Pan­vel and Khanda Colony, Kharghar, Kalam­boli and Kamothe.

“Th­ese are the most pop­u­lous nodes in our ju­ris­dic­tion and that is why we have started the ser­vice in th­ese ar­eas. To stop the garbage men­ace, the res­i­dents can lodge com­plaints through the helpline num­bers,” said Mo­han Ni­nawe, se­nior pub­lic re­la­tions of­fi­cer of Cidco.

“One can re­port prob­lems such as garbage not lifted, unswept roads and any other com­plaints on garbage and bins. The com­plaints re­ceived and replies to them will be recorded un­der the cloud tech­nol­ogy sys­tem. Com­plaints can be lodged from 9am to 6pm,” he added.

Th­ese helplines have come as a big respite for res­i­dents. Man­har Sharma, 45, a res­i­dent of Kharghar said, “The garbage col­lect­ing vans come to our area hardly twice a week and we, the res­i­dents have to bear with the stink.”

Around three months ago, there had been no van for col­lect­ing garbage for one week at a stretch, Sharma said.

“When we co­or­di­nated with the health de­part­ment of Cidco, they im­me­di­ately sent one van to our neigh­bour­hood. With th­ese helplines, we can con­tact the Cidco of­fi­cials,” he added.

Res­i­dents had been tired of Cidco’s fail­ure to take ac­tion against those who dump de­bris and waste on the roads.

“On the one hand, Cidco is not help­ing res­i­dents by not send­ing their vans, while on the other hand the pri­vate builders are cre­at­ing an­other prob­lem by dump­ing de­bris on the open plots. You will see heaps of de­bris on ev­ery sec­ond open plot in Kamothe and Khan­desh­war. We hope this prob­lem will also come un­der con­trol now,” Mita Kothari, 27, a res­i­dent of Kamothe said.


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