Cidco san­i­ta­tion helplines yet to start ring­ing YOU CAN CALL

Hindustan Times ST (Mumbai) - HT Navi Mumbai Live - - NAVI MUMBAI - HT Cor­re­spon­dent ht­for­nav­i­mum­bai@hin­dus­tan­

The City and In­dus­trial De­vel­op­ment Cor po­ra­tion (Cidco) had launched three helplines for res­i­dents if they are fac­ing any prob­lems with re­gards to san­i­ta­tion last week. How­ever, all three helplines have re­ceived a poor re­sponse in the past eight days, a se­nior of­fi­cer said.

The three helplines in­tro­duced by the town plan­ning agency were for the res­i­dents of New Pan­vel and Khanda Colony, Kharghar, Kalam­boli and Kamothe. Heaps of garbage still lie unat­tended at dif­fer­ent places in the nodes. “Our vehi- cles are reg­u­larly go­ing to the nodes in our ju­ris­dic­tion and are lift­ing garbage as we have been do­ing for the past sev­eral years. How­ever, we have re­ceived poor re­sponse from the res­i­dents in this re­gard,” said one of­fi­cer from the solid waste man­age­ment de­part­ment of Cidco.

“De­spite hav­ing the helpline, res­i­dents are hardly co­op­er­at­ing with us in keep­ing the city clean and green. Had they in­formed us about the garbage lying in their neigh­bour­hood on a reg­u­lar ba­sis, it would have been much eas­ier for us to keep the city clean,” he added.

“Res­i­dents can re­port prob­lems like non-lift­ing of garbage, non- clean­ing or sweep­ing the roads and any other com­plaints with re­gard to garbage and bins. The com­plaints re­ceived and replies to them will be recorded un­der the cloud tech­nol­ogy sys­tem. Com­plaints can be lodged from 9am to 6pm,” an­other of­fi­cer said.

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