Two years on, reser­va­tion dept awaits facelift

HT Ludhiana Live - - City - Hemdeep Kaur ludhlivedesk@hin­dus­tan­

LUDHIANA: It has been two years that Shailen­dra Ku­mar Bud­ha­lakoti, gen­eral man­ager of North­ern Rail­ways, had is­sued di­rec­tions to re­vamp the reser­va­tion depart­ment of the Ludhiana rail­way sta­tion, but noth­ing has been done so far.

The depart­ment needs to be re­done as there is not enough space for pas­sen­gers to sit. Shalini Gupta, one of the pas­sen­gers, said: "There are very less benches. The au­thor­i­ties should make more space and ar­range more benches for the pas­sen­gers."

The depart­ment also gives a dirty look, as the toi­lets are full of filth and are al­ways stink­ing. It seems that they have not been cleaned for a long time, cre­at­ing un­hy­gienic con­di­tions for the pas­sen­gers.

Vinod Me­hta, an­other pas­sen­ger, said: "It is very dif­fi­cult for us to use wash­rooms here. It seems that these toi­lets have not been cleaned even for once. Peo­ple keep on smok­ing here and no one even both­ers to stop them."

Bud­ha­lakoti had also passed or­ders to up­date com­put­ers at the depart­ment to speed up the reser­va­tion pro­ce­dure, but that too has not been done yet. Even af­ter two years the staff is us­ing old com­put­ers.

When con­tacted, di­vi­sional rail­way man­ager Vish­lesh Chaubey said: "I do not re­mem­ber when the or­ders to up­date the reser­va­tion depart­ment com­put­ers were is­sued, but I think there is no need to re­place or up­date them as they are work­ing prop­erly."

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