Courier com­pany asked to pay Sirhind res­i­dent

HT Ludhiana Live - - City - HT Live Cor­re­spon­dent ludlivedesk@ hin­dus­tan­times. com

FATEHGARH SAHIB: Dis­trict Con­sumer Dis­putes Re­dres­sal Forum, Fatehgarh Sahib, has di­rected Leg­end Ex­press Courier- Ex­press Par­cel, Com­mer­cial Air and Sea Freight Bulk Mail­ing to pay Rs 21,624 to Sirhind res­i­dent Ra­man Thukral.

Thukral had filed a com­plaint on Septem­ber 2, 2011, stat­ing that he sent a par­cel of clothes weigh­ing 3kg amount­ing to Rs 19, 724 to Mi­lan Patail in the UK

FORUM ASKED THE COM­PANY TO PAY R21,624 WITH 9% IN­TER­EST AND R5,000 AS LIT­I­GA­TION CHARGES

through the com­pany and paid Rs 1,900 as con­sign­ment charges. The com­pany as­sured Thukral that the par­cel would be de­liv­ered within 15 days of dis­patch, but he nei­ther re­ceived any in­for­ma­tion re­gard­ing the par­cel, nor a re­ceipt of de­liv- ery. The com­pany failed to pro­vide rel­e­vant de­tails of the par­cel to Thukral.

The com­plainant re­quested the com­pany to pay Rs 21,624 (19,724 as costs of clothes and Rs 1,900 as con­sign­ment charges), but the com­pany re­fused to pay.

Af­ter hear­ing the case, the forum asked the com­pany to pay Rs 21,624 with 9% in­ter­est from May 6, 2011 till its re­al­i­sa­tion with in one month of re­ceiv­ing the or­der along with Rs 5,000 as lit­i­ga­tion charges to the com­plainant.

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