/// THE FUTURE OF FOOD & GROCERY RETAILING: IT’S ALL ABOUT TECHNOLOGY ///
The business of food & grocery is under fire. Its over stored landscape is undergoing a fundamental reshaping with large national chains sparking up a supermarket price war and Amazon expanding into the grocery space. The whole food industry – from production and distribution, to retail interfaces and shopping experience – is at a major turning point.
Millennials have become one the largest living generations. Growing up in the digital age, they are now dominating online. For them, shopping for groceries in a physical store is more of a challenge.
They are moving away from doing weekly shops to a grab-and-go model, have empty fridges and are actively embracing the so-called “restaurant renaissance”. In addition, they want instant everything from access to fresh food and locally sourced products, to packaged meals, take-outs and on-demand delivery services.
The food sector is witnessing a tectonic shift in consumer buying habits and expectations, and grocery retail chains are doing their best to meet these.
The next session – ‘The Future of Food & Grocery Retailing: It’s All About Technology’ – took a closer look on how technology is driving the transformation in the industry and why it is important for grocery retailers to pay attention on it. It also talked about the benefits it can give to the producers and consumers. The one-hour session had Amit Sharma, Co-founder & CEO, SHOPX talking about the new category of retail ‘Digital Offline’ in a small presentation.
Saravana C, Applications Head, Spar and Kaushalendra Singh, In-store Experience Head, Spar spoke on the topic: ‘The Omnichannel Journey So Far.’ The panel discussion followed after was moderated by K Radhakrishnan, Co-founder, Tata Retail - Starquik.com, which had panelists with the likes of Anil Menon, Head
- IT, Trent Hypermarket (A TATA and TESCO Enterprise); Deepak Sabharwal, Cofounder & CEO, Earthy
Tales; Kiran Gali, Founder & CEO, Number Mall; Rakshit Daga, VP & Head - IT, Big Basket; Sunit Saraswat, COO, Zopnow; Shailendra Singh Head - E-commerce, HUL.