Executive Director, Jain Amar
What according to you are the three biggest/most important changes happening in the world of technology?
Virtual Trial Rooms/ Drone delivery/ Virtual Assistants at store How do you think these changes will impact Indian retail?
To some extent the above advancement in technology has benefited both, customer & seller. It has become easier to please customer now. The future seems bright as the retail sector has witnessed growth opportunities with these advancements and more technologies are being discovered to help the market rise to greater heights. What are the 3 game changing technologies in the space of customer experience?
Automated Purchasing/mobility commerce/ Mode of Payment What are the top priorities for you in the coming years you as CIO of the company/ brand?
Customer has always been a priority for any brand. And providing ‘ease to shop’ to the customer is our responsibility. Majority of purchase is digitally based therefore, for us, smooth digital experience is the key priority. Top 3 challenges retailers will face from a Technology point of view in India?
Inventory management/ Speed & agility/ Balance between strategy & tactics. Your top 3 favourite retail technologies, which you would like to introduce in India?
Connecting online & physical store experiences/ Supply Chain Management/ In-store Digital Transformation