BPM revenue to hit $55 bn by 2025
Industry body NASSCOM has shifted the revenue projection for the country's business process management (BPM) sector to $50-$55 billion by 2025 from the present target of $50 billion by 2020. India remains the largest BPM base in the world with revenue close to $30 billion and employee strength of 1.2 million in FY17. The traditional and digital revenue mix of BPM industry is also expected to invert, with digital overtaking traditional streams by 2025. Digital streams are set to account for 60-70 per cent of the BPM sector by 2025.