QuEST Global en­sures pro­tec­tion of cus­tomer IP; slashes band­width us­age

By de­ploy­ing an in­te­grated se­cu­rity so­lu­tion from Web­sense, QuEST Global has en­hanced its se­cu­rity pos­ture through im­proved con­trols and mon­i­tor­ing of busi­ness crit­i­cal data

InformationWeek - - Contents - BY JAS­MINE KOHLI tweet @kohli­jas­mine

By de­ploy­ing an in­te­grated se­cu­rity so­lu­tion from Web­sense, QuEST Global has en­hanced its se­cu­rity pos­ture through im­proved con­trols and mon­i­tor­ing of busi­ness crit­i­cal data

Alead­ing en­gi­neer­ing ser­vices com­pany, QuEST Global, helps its clients cut prod­uct de­vel­op­ment costs, shorten lead times, ex­tend ca­pac­ity and max­i­mize en­gi­neer­ing re­sources avail­abil­ity by pro­vid­ing sup­port across the com­plete prod­uct life cy­cle from de­sign and mod­el­ing through anal­y­sis, pro­to­typ­ing, au­to­ma­tion, data doc­u­men­ta­tion, in­stru­men­ta­tion and con­trols, em­bed­ded sys­tems de­vel­op­ment, man­u­fac­tur­ing sup­port and ven­dor man­age­ment. The firm has more than 4,200 pro­fes­sion­als with global de­liv­ery cen­ters across In­dia, U.S., U.K., Spain, Italy, Aus­tralia and Sin­ga­pore.

Work­ing in niche en­gi­neer­ing do­mains like aero­space, en­ergy and oil & gas, QuEST pro­vides en­gi­neer­ing so­lu­tions to com­pet­ing For­tune 100 cus­tomers in these ver­ti­cals. Need­less to say, data se­cu­rity is a prime con­cern for these cus­tomers and they im­pose strict reg­u­la­tions on se­cu­rity of their data. In ad­di­tion, the en­gi­neer­ing ser­vices pro­vided by QuEST are sub­jected to Ex­port Con­trol laws of var­i­ous gov­ern­ments as well.

COM­PLEX SE­CU­RITY RE­QUIRE­MENTS

While run­ning 15 cus­tomer data cen­ters and more than 25 de­liv­ery lo­ca­tions, en­forc­ing com­pli­ance turned out to be a com­plex chal­lenge. With in­creas­ing cus­tomer de­mands on se­cu­rity, the firm re­al­ized the im­por­tance of an au­to­mated se­cu­rity so­lu­tion that could help im­ple­ment se­cu­rity con­trols ef­fi­ciently. The need of the hour was a so­lu­tion that would help the com­pany with cen­tral­ized se­cu­rity pol­icy man­age­ment. Ad­di­tion­ally, the so­lu­tion had to be flex­i­ble to be adopted for var­ied se­cu­rity re­quire­ments im­posed by cus­tomers.

“We were faced with some unique com­pli­ance re­quire­ments from one of our cus­tomers. For ex­am­ple, e-mails should be al­lowed only to spe­cific do­mains. Ad­di­tion­ally, e-mails con­tain­ing de­sign-re­lated in­for­ma­tion should be stripped for cer­tain cat­e­gory of users and do­mains. This in­tro­duced a new layer of com­plex­ity to our se­cu­rity re­quire­ments,” states Sumeet Arora, VP – IT for QuEST.

To ad­dress these is­sues, the firm de­ployed Web­sense Triton, an in­te­grated se­cu­rity so­lu­tion that en­sures data loss preven­tion apart from pro­vid­ing web and e-mail se­cu­rity. To­day, the firm has com­plete vis­i­bil­ity and con­trol over the type of data be­ing ex­changed. “The scal­a­bil­ity of the Web­sense so­lu­tion has helped us roll out the so­lu­tion to all our global lo­ca­tions. To­day, we get com­plete vis­i­bil­ity in the data be­ing ex­changed at each of the de­liv­ery lo­ca­tions. This has helped in­crease the con­fi­dence of our cus­tomers in our data se­cu­rity con­trols and has paved the way for fu­ture busi­ness op­por­tu­ni­ties,“states Jayakr­ish­nan Menon, Man­ager – Server Sys­tems and Dat­a­cen­ter for QuEST.

“In­for­ma­tion Se­cu­rity is an on­go­ing ac­tiv­ity and get­ting ahead of the curve to proac­tively mit­i­gate risks is key for our busi­ness growth. Web­sense has ef­fec­tively helped us align IT strat­egy to sup­port busi­ness strat­egy,” con­cludes Arora.

“In­for­ma­tion Se­cu­rity is an on­go­ing ac­tiv­ity and get­ting ahead of the curve to proac­tively mit­i­gate risks is key for our busi­ness growth” Sumeet Arora VP – IT, QuEST

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