Ms Au­drey Dol­hen Man­ag­ing Di­rec­tor, CMA CGM Agen­cies In­dia Pvt Ltd


Maritime Gateway - - Lifetime Achievement Award -

his award is given to a pro­fes­sional un­der the age of 45 work­ing in any seg­ment of the of mar­itime or trans­port in­dus­try in In­dia who is deemed to have made a spe­cial con­tri­bu­tion to his or her in­dus­try in the last twelve months. Au­drey Dol­hen, Man­ag­ing Di­rec­tor of con­tainer ship­ping line CMA CGM In­dia was unan­i­mously cho­sen for this award by the jury for hav­ing gone the ex­tra mile in her ded­i­ca­tion to en­sure the line is a force to reckon with in In­dia. In the last one year through her in­di­vid­ual ef­forts and that of her able team's she has en­sure the French Car­rier is one of the best places to work with in the coun­try. Apart from as­pir­ing to be the best em­ployer, her ef­forts were also com­mended for driv­ing the line's op­er­a­tions for­ward in many as­pects. On the sea side, new ser­vices were in­tro­duced to var­i­ous des­ti­na­tions and on the shore side sev­eral steps were taken to en­hance cus­tomer ex­pe­ri­ence. In her words, cus­tomer ser­vices are be­ing placed at the heart of our ac­tiv­ity and con­stantly look­ing at ways and means to of­fer value added ser­vices to the clients. For the group be­ing one of the best mar­itime and lo­gis­tics provider in In­dia, the credit largely goes to her for align­ing the head­quar­ter's ob­jec­tives with goals to be achieved in In­dia. Thanks to her ef­fort in build­ing the ex­ist­ing net­work of of­fices, the line's lo­cal recog­ni­tion has tremen­dously im­proved even as CMA CGM Group pur­sues its de­vel­op­ment to be a fully in­te­grated op­er­a­tor on the In­ter­modal, Con­tainer Freight Sta­tions, Lo­gis­tics and Ter­mi­nal fronts, by us­ing all group syn­ergy in­side and out­side In­dia.

(L to R) H.E Mr M Riaz Hamidul­lah, High Com­mis­sioner, Bangladesh High Com­mis­sion; Au­drey Dol­hen, MD, CMA CGM Agen­cies In­dia Pvt Ltd; Michael P Pinto, For­mer Sec­re­tary, Min­istry of Ship­ping

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