Chinubhai Kalidass & Bros
FREIGHT FORWARDER OF THE YEAR
(L to R) Representative from Chinubhai Kalidass & Bros; Dharshan
Sheth, Partner, Chinubhai Kalidass & Bros; Raj Khalid, India Representative, Port of Antwerp; Umesh
Grover, Secretary General, CFSAI
Chinubhai Kalidass & Bros. bagged the Freight Forwarder of the Year Award for offering freight forwarding services for multiple cargo and competing with international players. As a freight forwarder serving the exim community they have regularly evolved and upgraded their services in line with the changing customer trade requirements. The freight forwarder handled 0.56 million tonnes of noncontainerised cargo volumes in FY2016-17, while the containerised cargo handled stood at 1,09,250 teus. Chinubhai Kalidass managed to post a smart growth in handling both containerised and noncontainerised cargo. A growth rate of 31.90 per cent was recorded in non-containerised cargo handling on a year-on-year basis in FY2016-17, while the growth in containerised cargo handling stood at 50.25 per cent. The freight forwarder operates through a network of 15 own offices in India. It has a global footprint in 785 cities across 189 countries through partners and agents. Chinubhai Kalidass & Bros. handled 96,958 Customs files in FY2016-17, which is an indicator of the huge customer base the freight forwarder services. They operate through a warehousing space of 1,30,000 Sq.ft. and have improvised operations to customer satisfaction. For instance, boarding pass is issued for containers similar to airline boarding pass which means once issued, loading on a specific vessel is certain. They have installed fully integrated Enterprise Resource Planning system with auto updates to customers and the entire process of documentation, customer service, sales, quotations and finance is automated. The IT implementation helps the freight forwarder to cope up with the growing digitalisation in the industry.