DTDC in the driver's seat

DTDC is get­ting ag­ile as it grows. The new trans­ship­ment hub in Sa­malkha is equipped with state-of-the-art equip­ment to boost through­put ef­fi­ciency, as the vol­ume of cargo grows

Maritime Gateway - - Contents - By Vi­jay Ku­rup

DTDC is get­ting ag­ile as it grows. The new trans­ship­ment hub in Sa­malkha is equipped with state-of-the-art equip­ment to boost through­put ef­fi­ciency, as the vol­ume of cargo grows.

DTDC in­au­gu­rated its largest in­te­grated hub in Delhi’s Sa­malkha re­gion. In an in­dus­try where speed is an in­dis­pens­able con­di­tion for suc­cess, the in­au­gu­ra­tion of the sprawl­ing hub that would house the op­er­a­tion for four ver­ti­cals of ex­press de­liv­ery busi­ness i.e. air ser­vices, ground ser­vices, in­ter­na­tional busi­ness and B2C, pushes DTDC into a dif­fer­ent league.

The 100,000 sq ft tran­ship­ment hub is equipped with the state-of-theart equip­ment such as au­to­mated sorter, x-ray ma­chines, hy­draulic trol­leys etc. The new hub has been the amal­ga­ma­tion of its mul­ti­ple hubs in and around Delhi, to en­hance through­put, ef­fi­ciency and meet the surge in vol­umes post GST.

Ab­hishek Chakraborty, Ex­ec­u­tive Di­rec­tor, DTDC said, the com­pany was ex­pect­ing an an­nual growth of 1520 per cent for the next 3-5 years. The Delhi and NCR is the big­gest driver of growth. More than 30-35 per cent of the coun­try’s vol­ume can ei­ther en­ter or exit from Delhi.

More than 35 per cent of its to­tal par­cel vol­ume ei­ther orig­i­nated here or passed through this hub to reach dif­fer­ent parts of the coun­try. In­ter­na­tional vol­umes amount to 50 per cent from Delhi. With all this in mind DTDC em­barked on this in­vest­ment. It now has the abil­ity to han­dle 100,000 parcels from this fa­cil­ity on a daily ba­sis.

This fa­cil­ity has 20 per cent less man­power than the com­bined num­ber that DTDC had in all its fa­cil­i­ties put to­gether. Ab­hishek was con­fi­dent that the qual­ity would go up the costs would mark a down­ward trend. To ex­pe­dite the flow of in­for­ma­tion, work­ers use hand-held de­vices to trans­fer data di­rectly into the system. This re­duces man­ual in­ter­ven­tion and man­power by 5-10 per cent. The turn around time of trucks would be re­duced from two and a half hours to less than 45 min­utes. The en­tire de­sign was based on the data an­a­lyt­ics done on pre­vi­ous op­er­a­tions statis­tics. Con­sid­er­able in­vest­ments were done on data an­a­lyt­ics which laid the ground­work for the de­sign of the ware­house. “We looked at all our vol­umes and pre­dicted fu­ture trends and ba­sis that we made the en­tire de­sign. This gave more pre­dictabil­ity,’ he said.

More than 80 per cent of the parcels would go into the sorter ob­vi­at­ing the need for hu­man in­ter­ven­tion. The sorter would not only scan the par­cel but also cap­ture the di­men­sions, weight and vol­umes of the boxes. The sorter can also cap­ture the im­ages of each box. All this in­for­ma­tion can be con­veyed to the cus­tomer. DTDC aims to of­fer same-day de­liv­er­ies in fu­ture.

Its ma­chines are E Way Bill com­pli­ant and are de­signed to cap­ture any goods worth over `50,000 and then au­to­mat­i­cally gen­er­ate these bills.

Car­bon foot­prints would be re­duced by tap­ping so­lar en­ergy. Chakraborty said that 80 per cent of all the en­ergy used in this hub would be com­ing from re­new­able sources. The en­tire roof was cov­ered with so­lar pan­els. Its fleet of small sized trucks runs on CNG.

Chakraborty be­lieves that the

SME group in In­dia is a thriv­ing mar­ket. DTDC is one of thee very few play­ers that has the band­width and reach to serve the mi­cro, small and medium en­ter­prises. With the In­dian Gov­ern­ment push­ing for var­i­ous ini­tia­tives, he saw SMES be­com­ing very strong in fu­ture. With DTDC hav­ing a net­work of more than 10,700 fran­chises across the coun­try, it could af­ford to dream of en­sur­ing that no SME would be more than a kilo­me­ter away from its near­est fran­chise. Look­ing into the fu­ture, for the next 2 to 3 years, DTDC plans sim­i­lar up­grades in other lo­ca­tions in Chen­nai, Mum­bai. Hy­der­abad and Ben­galuru.

DTDC WAS EX­PECT­ING AN AN­NUAL GROWTH OF 15-20% FOR THE NEXT 3-5 YEARS. THE DELHI AND NCR (NA­TIONAL CAP­I­TAL RE­GION) IS THE BIG­GEST DRIVER OF GROWTH. MORE THAN 30-35 PER CENT OF THE COUN­TRY’S VOL­UME CAN EI­THER EN­TER OR EXIT FROM DELHI. Ab­hishek Chakraborty Ex­ec­u­tive Di­rec­tor DTDC

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