A dig­i­tal plat­form con­nect­ing all stake­hold­ers

ODEX helps the mar­itime in­dus­try swiftly ride the dig­i­tal wave as it con­nects stake­hold­ers to man­age their work­flow and col­lect pay­ments

Maritime Gateway - - Contents - By Omer Ahmed Sid­diqui

ODEX helps the mar­itime in­dus­try swiftly ride the dig­i­tal wave as it con­nects stake­hold­ers to man­age their work­flow and col­lect pay­ments.

Mar­itime in­dus­try due to its com­plex na­ture has been a late en­trant to dig­i­tal­i­sa­tion. The op­por­tu­ni­ties clearly lie in pro­tect­ing the bud­get while in­creas­ing the ef­fi­ciency, say in­dus­try cap­tains. Dig­i­tal­iza­tion helps to de­liver bet­ter busi­ness re­sults and to bet­ter con­trol trad­ing and op­er­a­tional risks in one place. Tim­ing is, of course, an­other op­por­tu­nity as ship­ping and trad­ing com­pa­nies need to be able to re­act much faster to­day than they did in the past.

Help­ing the in­dus­try ride the dig­i­tal wave smoothly is ODEX - An On­line Document Ex­change Plat­form to con­nect stake­hold­ers, man­age work­flows and col­lect pay­ments.

ODEX makes sure that all its stake­hold­ers are privy to a sin­gle source of in­for­ma­tion. With seam­less track­ing on its por­tal, stake­hold­ers right from Cus­tom house bro­kers, to im­porters, and ev­ery­one else in be­tween can man­age their con­sign­ment ef­fi­ciently. Trans­parency is en­sured with each con­sign­ment, so that ev­ery­one is on the same page, and ev­ery­one is up­dated. This is im­por­tant as stake­hold­ers need to know if their doc­u­ments have been ap­proved, and if it hasn’t, they get im­me­di­ately no­ti­fied on the por­tal au­to­mat­i­cally. This saves them a lot of time. Be­ing a pi­o­neer in help­ing the ship­ping in­dus­try with dig­i­tal­i­sa­tion, ODEX en­sures to re­move all bot­tle­necks in the process such that all stake­hold­ers have a smooth ex­pe­ri­ence dur­ing the ship­ping cy­cle.

Be­ing among the first few plat­forms in In­dia to con­nect all ma­jor

stake­hold­ers in ocean ship­ping, be­low is an ac­count on how each stake­holder in the ship­ping cy­cle ben­e­fits at ODEX. Ex­porter/im­porter

Ex­porters use the in­te­grated VGM so­lu­tion from ODEX. The plat­form is di­rectly in­te­grated with their fac­tory weigh­bridges and ERP so­lu­tions en­sur­ing that there is one sin­gle source of elec­tronic data. Since VGM is a global IMO man­dated com­pli­ance – the in­te­grated so­lu­tion from ODEX en­sures er­ror free sub­mis­sion – and they can rest easy know­ing that com­pli­ance has been taken care of. This is fur­ther in­te­grated with the Gatein (Form 13, Form 6) – en­sur­ing there is no man­ual in­ter­ven­tion re­quired.

Im­porters use ODEX for man­ag­ing the com­plete im­port work­flow from

in­voice re­lease, pay­ments to de­liv­ery order re­lease and empty re­turn. Im­porters can man­age their en­tire process on­line – with trans­parency, re­duced time in re­lease of cargo and com­pletely au­to­mated, end-to-end rec­on­cil­i­a­tion of their trans­ac­tion at any time. The whole eim­ports mod­ule of ODEX re­duces cargo clear­ing costs and time by atleast 30 per cent. Ship­ping lines

Ship­ping lines man­age their com­plete im­port work­flow from IGM fil­ing to empty re­turn – im­prov­ing the turn around time, re­duc­ing all email and phone based com­mu­ni­ca­tion – an im­prove­ment in over­all ef­fi­cien­cies by at least 25 per cent. Ex­ports – Ship­ping lines re­ceive elec­tronic VGM and Form 13 files. They are up­dated by the par­ties that are us­ing their ves­sels for var­i­ous ship­ments, and have re­duced or even elim­i­nated man­ual data en­tries.

No man­ual data en­try – since data on Form 13 / Gate In, VGM, DO are di­rectly in­te­grated into their sys­tems. CFS is able to track which ship­ping line has re­leased De­liv­ery Order for a par­tic­u­lar cus­tomer and be­gin the process of CFS gate out based on this in­for­ma­tion. A sin­gle dash­board saves con­sid­er­able time – since they can view data for all ma­jor ship­ping lines and customers on a sin­gle page.

ODEX helps Cus­toms House Agents keep their prom­ise of prompt and safe de­liv­ery of their ex­porters and im­porters goods. They will be able to up­load their doc­u­men­ta­tion eas­ily for the rel­e­vant par­ties to ac­knowl­edge and al­low for the con­sign­ment to pass through as quickly and as seam­lessly as it can. As the freight for­warders take up the con­sign­ment on their name, they have the re­spon­si­bil­ity to up­date their var­i­ous con­sign­ment hold­ers with the E-HBLS. ODEX helps freight for­warders en­dorse their HBL’S on­line – re­duc­ing the queues at their coun­ters and also im­prov­ing TAT for their customers.

ODEX is con­nected with all lead­ing banks to en­able epay­ments. This helps the in­dus­try – and also en­ables banks / NBFC’S to fi­nance the stake­hold­ers based on ac­cu­rate trans­ac­tion data. Since a lot of crit­i­cal and sen­si­tive data is up­loaded and ex­changed on ODEX, data se­cu­rity is bound to be a pri­or­ity.

• Reg­is­tra­tion of com­pany (CHAS) af­ter KYC

• Ac­cess to ODEX is User name and pass­word pro­tected ac­cess.

• Data / Doc­u­ments of one com­pany (CHA / Line / CFS / etc.) can­not be viewed by any other com­pany. i.e. In­voices / DOS / etc. is­sues to CHA 1 can­not be viewed by CHA 2

• Crit­i­cal data are stored in en­crypted for­mat in the data­base

• Au­dit his­tory like cre­ate user, cre­ate time, mod­ify user, and mod­ify time avail­able on all trans­ac­tions. Also, au­dit­ing of data change on crit­i­cal fields/trans­ac­tions.

• Email / SMS on regis­tered email id for crit­i­cal trans­ac­tions like DO Re­lease, In­voice Pay­ment, etc. In­fra­struc­ture se­cu­rity

• ODEX works on HTTPS with 256 bit al­go­rithm - It means all com­mu­ni­ca­tions be­tween the browser and the ODEX are en­crypted • Reg­u­lar VAPT (Vul­ner­a­bil­ity As­sess­ment and Pen­e­tra­tion Test­ing) on ODEX server / ap­pli­ca­tion to de­tect any vul­ner­a­bil­ity or se­cu­rity threat

• Clus­ter­ing / load bal­anc­ing for high avail­abil­ity

• Dis­as­ter re­cov­ery setup with repli­ca­tion ev­ery 15 mins us­ing ded­i­cated links from pri­mary server to DR server in an­other city • Ap­pli­ca­tion / Server hosted in

Tier 4 data cen­ter with eight zone se­cu­rity

• Two layer of fire­wall for the server with Anti Hack­ing, DOS de­fence, Mal­ware and in­tru­sion pre­ven­tion, Ping of Death de­fence, etc. Server to Server in­te­gra­tion se­cu­rity

• IP ad­dress white list­ing at both the ends shall avoid any unau­tho­rised ac­cess

• Only se­cured trans­mis­sion like https or SFTP

• Sup­port of cross ref­er­enced mas­ter data as ap­pli­ca­ble ISO Cer­ti­fi­ca­tion

ODEX has com­pleted fol­low­ing ISO cer­ti­fi­ca­tions:

• ISO 9001:2015 Qual­ity Man­age­ment

• ISO 27001:2013 In­for­ma­tion Se­cu­rity Man­age­ment Sys­tems

• ISO 20000-1:2011 In­for­ma­tion Tech­nol­ogy Ser­vice Man­age­ment (ITSM)

Se­cu­rity is a top pri­or­ity at ODEX. It has con­trolled view­ing of var­i­ous doc­u­ments that are based only on user and or­ga­ni­za­tion pro­file. While of­fer­ing seam­less in­te­gra­tion with ship­ping lines, reg­u­lar data sanc­tity and vul­ner­a­bil­ity au­dits are con­ducted to en­sure data se­cu­rity. Even when it comes to doc­u­men­ta­tion print­ing, a con­trolled en­vi­ron­ment helps avoid du­plic­ity.

To­day ODEX is an on­line com­mu­nity – where car­ri­ers, yards, port ter­mi­nals, cus­tom bro­kers, for­warders, ship­pers, con­signees and even banks come to­gether to get things done. A com­mu­nity of over 15,000 busi­nesses and 22,000 users in In­dia alone and grow­ing fast.


Liji Nowal Man­ag­ing Di­rec­tor, ODEX In­dia So­lu­tions Pvt Ltd.

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