Novo­tel-ibis means busi­ness

Daniel Chao, Area Gen­eral Man­ager, Novo­tel & ibis Chen­nai OMR and Novo­tel Chen­nai SIPCOT talks about the new open­ing of the com­bined prop­erty, Novo­tel & ibis Chen­nai OMR, and shares his views on the city's myr­iad of­fer­ings for busi­ness trav­ellers

Micetalk - - Contents - Jessy Iype

Kindly elu­ci­date on the room in­fra­struc­ture and the MICE fa­cil­ity of this new prop­erty for your busi­ness and leisure guests?

Novo­tel is 153 rooms, while ibis is 189 rooms prop­erty. We have a main ball­room in Novo­tel, Cap­pucinno, which can ac­com­mo­date 250 peo­ple. We have five break­out rooms in Novo­tel which can be re­con­fig­ured in dif­fer­ent ways so we can ac­com­mo­date 3-5 break­out meet­ings or smaller meet­ings. ibis also has a meet­ing room that can ac­com­mo­date upto seven peo­ple.

Both prop­er­ties have F&B room ser­vice, room din­ing and very tal­ented kitchen team that can of­fer many dif­fer­ent styles of cui­sine be it North In­dian, South In­dian, fan­tas­tic pan Asian, Mex­i­can food, which is very well de­fined. The team is very cre­ative and thrives on chal­lenge. We of­fer great menu op­tions, theme din­ners,

theme breaks, theme par­ties, theme break­fast, theme meet­ings. A lot of cre­ativ­ity can be dashed into these.

Now­days ho­tels across have in­co­po­rated con­tem­proary tech­no­log­i­cal trends, what are your of­fer­ings in your ho­tel?

We of­fer a full gamut of au­dio video ser­vices that are fully up-to-date, we are lucky to be in a mar­ket that is large enough in case of spe­cial, ex­tra­or­di­nary needs and have lot of tal­ented part­ners to work with. One of the great ad­van­tage is our large net­work of the 7 ho­tels here, where we can ne­go­ti­ate based on vol­umes and busi­ness to ac­com­mo­date any­thing and at a com­pet­i­tive price.

What will be the fo­cus of clien­tele for this prop­erty?

For this prop­erty, be­cause of the na­ture of

the mar­ket, it is pri­mar­ily suited for busi­ness trav­ellers and In­dian na­tional, young mid­dle-age pro­fes­sion­als across many in­dus­tries. Chen­nai has a va­ri­ety of mar­ket be it au­to­mo­tive, IT, hard­ware and soft­ware, among many more di­verse kinds of in­dus­try.

What in­cen­tive op­tions do you have for MICE groups?

We are still de­vel­op­ing. We have a good open­ing of­fer for our in­di­vid­ual guests, ‘Stay three, Pay Two', although we are still de­vel­op­ing on our MICE of­fers. For ex­am­ple, we can or­gan­ise con­fer­ences then plan a tour of the city for MICE groups.

What kind of dif­fer­ent cuisines do you plan to of­fer to your guests?

Chen­nai is an in­ter­est­ing city that of­fers vi­brant food and beverage sce­nario. One has to be com­pet­i­tive and in­no­va­tive in that kind of mar­ket. We have suit­able North and South In­dian cui­sine of­fers, for world cuisines and new style of pre­sen­ta­tions and in­no­va­tions. We have larger teams and so the op­tions to have more spe­cial­ists is an ad­van­tage.

If you have maybe 6-7 peo­ple in your kitchen, then you have less scope to hire a spe­cial­ist be it an Asian spe­i­cial­ist or dessert spe­cial­ist or pas­try one.

Can you elob­o­rate on environment friendly mea­sures taken in the prop­erty?

Ac­cor as a group is heav­ily fo­cused on en­vi­ron­men­tal con­cerns. We have a world­wide en­vi­ron­men­tal pro­gramme, ‘Planet 21' and we as man­agers are eval­u­ated on our per­for­mance with re­spect to en­vi­ron­men­tal pro­tec­tion. ‘Planet 21' helps us in suc­ceed­ing in meet­ing our en­ergy sav­ing goals, our re­cy­cling goals, conservation goals and CSR and also from a per­sonal per­spec­tive, its al­ways been a big part of my man­age­ment as well. I think we are trained early on. In this ho­tel, we have in­co­po­rated smart light­ing sys­tems be­cause we in­tend to con­serve en­ergy.

Our wa­ter dis­tri­bu­tion in the room in­cludes wa­ter re­cy­cle, we also have a very so­phis­ti­cated air con­di­tion­ing sys­tem which is de­signed to min­imise en­ergy con­sump­tion, so­lar pan­els on the roof, are some ex­am­ples of our environment friendly mea­sures. We have done some heavy in­vest­ments on them. What is your vi­sion for the ho­tel and what marks your USP?

The USP of our ho­tel is dif­fi­cult. But, I would say our brand and the strengths that goes with it, whether it is our loy­alty pro­gramme or our world­wide net­work and ex­per­tise, our combo as­pect of the prop­erty is a huge USP, be­cause it of­fers a choice pos­si­bilites for our guests. Our fo­cus on our peo­ple, our size in Chen­nai and world­wide gives us the lever­age to in­vest more in train­ing, to hold onto peo­ple who aspire for a ca­reer as we of­fer tremen­dous po­ten­tial for growth.

Daniel Chao

Newspapers in English

Newspapers from India

© PressReader. All rights reserved.