Mum­bai, Delhi air­ports ad­judged world's best in APAC

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The in­ter­na­tional air­ports of Mum­bai and New Delhi have been rated as the num­ber one air­ports in the Asia Pa­cific re­gion serv­ing over 40 mil­lion pas­sen­gers a year. This was an­nounced by the Air­ports Coun­cil In­ter­na­tional (ACI) – a trade as­so­ci­a­tion of 1,953 mem­ber air­ports across 176 coun­tries – for its Air­port Ser­vice Qual­ity (ASQ) rat­ings it con­ducts ev­ery year. Mum­bai’s Ch­ha­tra­p­ati Shivaji In­ter­na­tional Air­port (CSIA) op­er­ated and man­aged by GVK MIAL shared the spot with Delhi’s Indira Gandhi In­ter­na­tional Air­port (IGIA) for the World’s Best Air­port for cus­tomer ex­pe­ri­ence. They were selected by mil­lions of pas­sen­gers in a sur­vey car­ried out by ACI. Pas­sen­gers were sur­veyed across in­ter­na­tional air­ports for their feed­back on 34 key per­for­mance in­di­ca­tors.

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