Helping Clients with an Inexpensive Alternative to Traditional HardwareBased Systems
A small Surat based retailer, Grab It, replaces local hardware based PoS system with ePaisa’s cloud based solution and saves 30%. Here’s how
According to a recent survey by ePaisa, our nation has more than 400 million credit and debit cards, 40 million retail outlets, but only one million terminals. Of these terminals 40% don’t work properly due to inferior technology and shortage of power, stable telephone lines and technical support.
ePaisa has an innovative solution to this problem and has helped many Indian SMEs escalate their productivity and competency.
One such client is Grad IT, a Surat based men’s clothing shop that was facing numerous hurdles with its PoS system. As a seasoned retailer, Vipin Gupta, the owner, already knew that traditional hardware based POS systems are expensive and unreliable.
During the sales season, Vipin lost out on sales as his traditional hardware-based POS system was not reliable enough and prone to crashing at inopportune times. Also, his customers wanted to pay with credit or debit cards and he did not have a way to accept them.
He came across ePaisa from a local shopkeeper and seeing how well the service was working out for him,
“an important differentiating factor that was considered by vipin while choosing epaisa is that it allows merchants to record transactions in offline mode. So it continues to work even when the internet goes down, and queues debit/credit card payments until the connection is reestablished.”
he decided it would be worth trying out. As far as costs are concerned, Vipin spent significantly less on his ePaisa setup than the hardware-based POS systems. As his business grew, online functionality had become even more important to his business. Vipin needed a way to see how his store was performing even without his presence. ePaisa provided him with a cloud solution to make this happen. By simply logging onto his secure online dashboard, he could view and control sales, inventory and customers all in real time. The dashboard is also designed to accommodate multi store remote operations so that he can manage multiple stores and see what was going on at the same time. Processing resources can also be readily scaled to meet the demands of seasonal, peak workloads.
An important differentiating factor that was considered by Vipin while choosing ePaisa is that it allows merchants to record transactions in offline mode. So it continues to work even when the internet goes down, and queues debit/credit card payments until the connection is re- established. This hybrid setup thus offers stability for Indian shopkeepers who worry about the internet connection. Once the connection comes back, all pending transactions are processed and data is synced to the cloud.
Implementation and Result
Cloud-based ePaisa provided ‘Grab it’ with an inexpensive alternative to traditional hardwarebased systems. Reliability, lower transaction fees and low upfront costs were factors that influenced Vipin to try ePaisa, apart from the cloud solution which was ultimately what led him to ditch the hardware-based POS system. By leveraging ePaisa, in combination with his on-premise systems, savings of 30% or more was achieved.
Vipin Gupta Owner, GrabIT, a men’s cloth shop in Surat