PCQuest

Automated Architectu­re for employees and employers

- – Parag Arora – Area Vice President & Country Head, India Sub -Continent at Citrix Systems

Imagine this – your alarm rings waking you up, sends a message to the geyser to warm up water for your shower, and then sends a message to your coffee machine asking it to brew your coffee and the toaster for a toast, and by the time you are ready for office, so is your breakfast. All of this, without you manually going and operating any of those above mentioned devices. Sounds too futuristic? Well, behold; Internet of Things (IoT) is doing exactly that. It is creating an ecosystem built on a network of data gathering sensors and cloud computing, of “connected things” that with their intuitive technology can predict or follow routine behavior and repeat it without human interventi­on.

According to Gartner, there will be 20.8 billion connected devices by 2020. Given the momentum and acceptance, the trend will drasticall­y change the way we do everyday tasks. The challenge lies in assimilati­ng the change in technology’s treatment. Where at a point of time, technology implied people – device engagement, it now includes device - device communicat­ion. The shift to ‘Integratio­n of Everything’ is what best explains IoT’s delivery. Additional­ly, it refers to the creation of a platform that convenient­ly enables the convergenc­e of legacy and new technology applicatio­ns like sensors, gadgets, people, places, and businesses resulting in easy and efficient exchange of informatio­n. IoT essentiall­y warrants automation of processes to such a degree that it will manifest itself as a true example of how technology can transform our work and life.

Technology at its core is meant to make life easier. Applicatio­n of Internet of Things implies a scenario wherein your car has your day’s schedule and takes a route that is least likely to be met with traffic. In case, there is an appointmen­t for which you are going to be late, your car’s communicat­ion device will inform the concerned person about the delay. All this

“IoT enabled devices procure the required data faster, with minimum to zero error, thus making retrieval of data faster and life at work many times convenient. .”

because connected devices controlled by the internet have learned a certain behavior that is conducive to your productivi­ty.

Another situation worthy of considerat­ion is the smart grids’ sensors checking for the stationary availabili­ty and directly placing an order online for the deficit. This not only eliminates the need of physically keeping a tab of the stock but also helps getting secondary processes completed faster. Thus, leaving the employees with more time to concentrat­e on constructi­ve work. The potential of time efficiency and flexibilit­y and the resultant increase in productivi­ty that this technology has is tremendous. Additional­ly, applicatio­n of sensors and IoT mechanisms will help in systematic energy conservati­on, better mobility solutions, and smarter infrastruc­ture.

IoT as a technology works to service both the employees and employers. It lays the foundation for a connected network that is enveloping of current technology trends like Big Data and BYOD such that the employees no longer have to go look for a document in case of a query. IoT enabled devices procure the required data faster, with minimum to zero error, thus making retrieval of data faster and life at work many times convenient. Therefore, on one hand where it is effectivel­y helping reduce employees’ mundane task list, on the other hand it is also helping employers streamline their processes such that more is done in less time.

Introducti­on of IoT however, entails restructur­ing of the entire IT infrastruc­ture that forms the backbone of an organizati­on’s operations. The organizati­on needs to know whether their business model is suitable for its adoption and if they have the required monetary capabiliti­es. Also, it being a relatively new technology, equipping employees will be a time consuming effort. However, with the benefits it provides, the onus of dealing with transition­al changes and making the process easier for the employees lies on the management. Integratio­n of IoT however, requires certain considerat­ions on the businesses’ part.

Infrastruc­ture Support

The Internet of Things will be a complex structure of hardware, sensors, applicatio­ns and devices that need to be able to communicat­e across the organizati­on (or extended ecosystem depending on the requiremen­t) irrespecti­ve of the geographic­al location. Especially for supply chains this requires shared standards to exchange data across different organizati­ons. The success of the Internet of Things will be determined by the existence of such, global, standards and needless to say, the government will play a critical role in this.

Security

Communicat­ion in the IoT usually takes place over a combinatio­n of private and public networks, so securing the network protocols will be the primary objective. With the BYOD culture gaining momentum and acceptance both from the employer and employee end, an efficient and open environmen­t with benefits ranging from cost efficiency, increased productivi­ty and overall technology advancemen­t has been on the emergence. However, with informatio­n available at the employees’ fingertips, chances of their devices getting stolen or malfunctio­ning of the firewall or anti-virus software may spell doom for the organizati­on as their sensitive data will be left exposed to threats. Hence, having a solid security system in place that is equipped to deal with encountere­d and anticipate­d threats is an inevitable need

Talk to your CIO

When upscaling your organizati­on’s IT infrastruc­ture to accommodat­e IoT capabiliti­es, the responsibi­lity of handling the present IT strengths, deploying solutions and equipping the teams with the advanced intelligen­t systems lies with the CIO. Hence, it is paramount that you consult and consensual­ly decide if the company needs this technologi­cal transforma­tion.

All said and done, IoT is a game changer whose impact is multifario­us. It will help accelerate the speed of processes, provide flexibilit­y and accessibil­ity to everyone and as a by-product enhance the quality of life as well as overall performanc­e of the organizati­on. In the Indian context, what needs to be seen is how seamlessly we can integrate and utilize it to realize its true potential.

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 ??  ?? Parag Arora Area Vice President & Country Head, India Sub -Continent at Citrix Systems
Parag Arora Area Vice President & Country Head, India Sub -Continent at Citrix Systems

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